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Executive Restaurant Operations Leader
3 weeks ago
Job Title: Senior Hospitality Manager
About Us:We are a renowned hospitality organization, seeking a highly skilled and experienced Senior Hospitality Manager to lead our team.
Job Summary:We are looking for a charismatic leader with exceptional management skills to oversee the daily operations of our restaurant. As a Senior Hospitality Manager, you will be responsible for coordinating front-of-house and back-of-house restaurant operations efficiently, ensuring excellent customer service, and maximizing customer satisfaction.
Key Responsibilities:- Operational Management: Coordinate front-of-house and back-of-house restaurant operations effectively, ensuring seamless execution of tasks and responsibilities.
- Customer Service: Deliver exceptional service and maximize customer satisfaction by providing personalized attention to customers.
- Staff Management: Lead, train, and motivate team members to achieve guest satisfaction and operational efficiency.
- Inventory Management: Regularly review product quality and source new vendors to ensure optimal inventory levels.
- Shift Supervision: Organize and supervise shifts effectively, ensuring timely completion of tasks and responsibilities.
- Financial Management: Manage restaurant P&L to optimize profitability, monitor operational costs, and control expenses.
- Minimum 3 years of experience in F&B industry.
- Possess strong supervisory skills, including accountability, organizing, and planning.
- Able to control costs and utilize resources efficiently.
- Able to train, manage, motivate, and inspire teams.
- Good leadership, communication, and influencing skills.
- Able to read and understand basic Chinese.
- Able to work under pressure in fast-paced environments.
- Able to work split shifts, weekends, and public holidays.
- Customer-oriented, service-focused, responsible, and positive working attitude.
This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences. If you have a proven track record in F&B industry and possess excellent leadership and management skills, we encourage you to apply.
