Senior Client Success Lead

15 hours ago


Singapore StarHub Full time
Job Description

Serving as the primary point of contact for client account matters, you will be responsible for building and maintaining long-term partnerships with key executives and stakeholders across various levels of an organization.

Responsibilities
  • Hold ownership of a larger portfolio revenue and account matrix, ensuring timely and successful presentation of client-focused solutions based on clients' requirements and objectives.
  • Identify areas of new opportunities, present, negotiate, and close deals to meet sales quotas while collaborating with cross-functional internal departments to ensure client needs are met.
  • Develop trusted advisor relationships with clients, influencing their long-term strategic direction and driving engagement with technology decision-makers.
  • Analyze usage data for account reviews and assist with challenging client requests or issue escalations as needed.
Requirements
  • A degree/diploma in any discipline, preferably related to technology, with a minimum 3 years' sales experience in solution selling.
  • Proven experience in managing and leading a small team of individual sales contributors.
  • In-depth knowledge of the telco and system integrator environment is highly valued.
  • Excellent analytical and planning skills, along with exceptional interpersonal and communication skills, are essential.
  • A results-oriented approach with a strong customer focus is critical for success in this role.

Estimated Salary Range: SGD $80,000 - SGD $120,000 per annum



  • Singapore NTT GLOBAL DATA CENTERS HOLDING ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesThe Senior Director, Client Success is a leadership role, responsible for managing a team of Client Success Managers who build post-sales relationships with clients to drive and increase adoption and utilization of company products and services.This role is accountable for leading and managing the identification of opportunities and...


  • Singapore BlackLine Full time

    About the Role:BlackLine is seeking a Senior Customer Success Manager to deliver exceptional post-sales efforts to our clients. As a trusted advisor, you will develop and execute customer success strategies to optimize adoption, prevent attrition, and enhance customer satisfaction.Responsibilities:Develop and implement customer success strategies to drive...


  • Singapore Visa Inc. Full time

    Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow...


  • Singapore Visa Inc. Full time

    Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow...


  • Singapore MCI Global Full time

    We are seeking an experienced Client Success Director to join our team at MCI Global. As a key member of our Client Success department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts.Key Responsibilities: Independently manage a...


  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the...


  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the...


  • Singapore Molten Ventures Plc Full time

    Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology....


  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the...


  • Singapore FOMO Pay Full time

    About FOMO PayFOMO Pay Pte Ltd is a leading payment institution, regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.We are building Asia's fully licensed...


  • Singapore This Is An IT Support Group Full time

    We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live &...

  • Senior sales manager

    3 weeks ago


    Singapore PARK Senior Villas Chandler Full time

    We are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...


  • Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWHO WE ARE We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges...

  • Customer Success Lead

    3 weeks ago


    Singapore Wise Full time

    Job DescriptionWe are seeking a seasoned Customer Success Lead to spearhead our APAC CSM team. This team focuses on empowering our Wise Platform partners to successfully integrate and scale their API connections. Key areas of focus include enhancing contact rates, ensuring seamless payments, minimizing issues, and automating invoicing.This role offers the...


  • Singapore LUMINOR FINANCIAL HOLDINGS LIMITED Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...

  • Senior sales manager

    9 hours ago


    Singapore PARK Senior Villas Chandler Full time

    We are looking for Senior Sales Managers for our client in Singapore!Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business growth...


  • Singapore FUNDED HERE PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore FUNDED HERE PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore FOMO Pay Full time

    About FOMO Pay Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition...


  • Singapore Trip.com Full time

    Full Time Singapore Corporate Travel Other Job ID:5215Update 2024-11-20Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners...