Client Success Executive

4 weeks ago


Singapore FOMO Pay Full time

About FOMO Pay
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service. 
As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

  • FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
  • FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
  • FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us 
At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.


Key Responsibilities:

  • Manage clients’ post-sales activities and cultivate strong relationships with clients by providing an elite client experience
  • Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
  • Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
  • Manage clients’ inquiries and resolve queries or issues promptly after their onboarding
  • Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
  • Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
  • Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
  • Work closely with the sales and accounts teams to ensure the effective handover processes of the client

Requirements:

  • Degree in Business/Economics/Sales & Marketing or equivalent
  • Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
  • Resourceful and independent with good problem-solving skills
  • Strong communication and relationship-building skills
  • Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
  • Commercial understanding of technology solutions, specifically towards financial services industry preferred

Our Perks and Benefits :

  • Competitive Compensation and Benefit Package
  • Group Hospitalisation and Medical Insurance
  • Fun and Dynamic Environment with plenty of learning and growth opportunities
  • Career Advancement
  • Professional Development Training Workshops
  • Team Building Sessions

 



  • Singapore FOMO Pay Full time

    About FOMO PayFOMO Pay Pte Ltd is a leading payment institution licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.We are building Asia's fully licensed financial platform, helping institutions and businesses...


  • Singapore Statista Full time

    Unlock Client Success in Greater China As a Client Success Portfolio Manager at Statista, you will be responsible for managing our client portfolio within the Greater China region. Your primary goal will be to nurture client relationships throughout their subscription lifecycle, delivering outstanding client experiences across the journey from onboarding to...


  • Singapore FOMO Pay Full time

    About FOMO PayFOMO Pay Pte Ltd is a leading payment institution, regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.We are building Asia's fully licensed...


  • Singapore LUMINOR FINANCIAL HOLDINGS LIMITED Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore FUNDED HERE PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWHO WE ARE We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges...


  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the...


  • Singapore StarHub Full time

    About the RoleAt StarHub, we're seeking a highly skilled Client Success Manager to join our team. As a primary point of contact for all client account matters, you will be responsible for building and maintaining long-term partnerships with key executives and stakeholders. Your ability to identify areas of new opportunities, present, negotiate and close to...


  • Singapore BFOUND INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesRole Overview:As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering...


  • Singapore Page Executive Full time

    About Our Client Our client has a strong record of serving high-net-worth individuals and families in Singapore by offering a range of wealth management and private banking services. It has built a reputation for strong client relationships and a high level of discretion and confidentiality. The Private Bank also emphasizes its global presence, providing...

  • Client Executive

    7 days ago


    Singapore ALLSCRIPTS HEALTHCARE IT (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesThe Client Executive (CE) serves as the voice of the client to Altera and the voice of Altera to the client. As a CE, you will not only be the main point of contact for our clients but also a strategic ally who ensures their success and satisfaction.Job Responsibilities Serve as the primary client advocate, building strong C-suite...


  • Singapore Page Executive Full time

    About Our ClientPage Executive is a multinational investment bank that has established a strong reputation for its high-quality research and analysis, enabling clients to make informed investment decisions.Job DescriptionCollaborate with Financial Advisors to offer tailored advice and cash management and lending solutions for their clients.Enhance Financial...


  • Singapore Page Executive Full time

    Join a multinational investment bank renowned for its client-centric achievements. About Our Client Our client is an American investment bank with multinational operations across over 40 countries, including Southeast Asia, serving a diverse range of clients. The company has a strong reputation for its high-quality research and analysis, which enables them...


  • Singapore AnyMind Group Full time

    At AnyMind Group, we are seeking a highly motivated Senior Executive, D2C Customer Success to join our high-growth team.As a Senior Executive, D2C Customer Success, you will play a crucial role in driving growth across our business by building effective relationships with existing and new clients, acting as a day-to-day client partner, and account management...


  • Singapore Page Executive Full time

    About the RoleWe are seeking a highly skilled Strategic Private Banker to join our team at Page Executive. As a key member of our Private Banking division, you will be responsible for collaborating with Financial Advisors to offer tailored advice and cash management and lending solutions to our clients.Key ResponsibilitiesEnhance Financial Advisors' product...


  • Singapore HSBC Full time

    Job DescriptionAt HSBC, we're committed to delivering exceptional client service and building long-lasting relationships with our clients. As a Client Service Executive, you'll play a critical role in ensuring that our clients receive the highest level of service and support.Key ResponsibilitiesProvide exceptional client service by responding to client...


  • Singapore ASENDIA SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAsendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local...


  • Singapore GIFTANO PTE. LTD. Full time

    Roles & ResponsibilitiesAbout GiftanoGiftano is Singapore’s only specialised online gifting marketplace and B2B platform for Rewards,Incentives & Gifting solutions. We carry the widest range of gift cards, experiences, and physicalgifts for both personal and corporate gifting. Our mission is to connect consumers andbusinesses with the best brands and...


  • Singapore Hatch Careers Singapore Full time

    We're excited to announce openings for the position of Client Acquistion Executive. Our client, a prestigious strategic partner of a leading international bank, seeks dynamic financial professionals - current and former bankers included, who are ready to elevate their careers. This is your chance to make a significant leap forward with a rewarding...


  • Singapore DBS Bank Limited Full time

    Job SummaryDBS Global Financial Markets is seeking a highly skilled Derivatives Clearing and Execution Client Services Executive to join their team. As an Asian leader in treasury operations, DBS Global Financial Markets provides a broad range of capabilities ranging from trading, structuring and sales in various financial products. Key ResponsibilitiesThe...