Client success associate

3 weeks ago


Singapore Gartner Full time

About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for understanding clients’ priorities and initiatives, aligning Gartner resources to those initiatives, ensuring clients are getting value from these resources and ultimately renew their service/license. What you will do: Build, develop and manage relationships with a variety of clients ranging from senior C-level IT clients and their direct reports, ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth. Introduce Gartner services and capabilities to new clients and communicate value to decision makers. Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership. Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients. Conduct regular reviews of client book of business looking into performance and key client engagement metrics. What you will need: 6+ months relevant professional and/or internship experience. Proven track record of success fueled by a passion for delighting clients. Strong communication, collaboration, prioritization, critical thinking, and influencing skills. Bachelor’s or Master’s degree preferred. Who are we? At Gartner, Inc. (NYSE: IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to . Job Requisition ID: 93966 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. #J-18808-Ljbffr



  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the...


  • Singapore Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the...


  • Singapore FOMO Pay Full time

    About FOMO PayFOMO Pay Pte Ltd is a leading payment institution, regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.We are building Asia's fully licensed...


  • Singapore The Pique Lab Full time

    As a valued member of our team at The Pique Lab, you will have the opportunity to make a real impact on the success of our clients. Our mission is to provide exceptional learning experiences for students aged 9 to 16 in Singapore, and we're seeking a talented Customer Relations Associate to help us achieve this goal.About Our TeamWe're a diverse team of over...


  • Singapore AMPLE TRANSFERS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the role – Customer Success AssociateBe part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us...


  • Singapore FactSet Research Systems, Inc. Full time

    Client Solutions AssociateAt FactSet, we're looking for a talented Client Solutions Associate to join our team. As a Client Solutions Associate, you will be responsible for providing exceptional client service and support to our clients. You will work closely with our clients to understand their needs and provide tailored solutions to meet their...


  • Singapore This Is An IT Support Group Full time

    We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live &...


  • Singapore Gartner Full time

    What makes Gartner a great place to work?We're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the...


  • Singapore FOMO Pay Full time

    About FOMO Pay Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition...


  • Singapore BNY Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Associate to join our team at BNY Mellon. As a Client Service Associate, you will be responsible for providing exceptional client service and support to our clients in the Asia Pacific region.Key ResponsibilitiesProvide timely and accurate information to clients through various...


  • Singapore MCI Global Full time

    We are seeking an experienced Client Success Director to join our team at MCI Global. As a key member of our Client Success department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts.Key Responsibilities: Independently manage a...


  • Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWHO WE ARE We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges...


  • Singapore This Is An IT Support Group Full time

    At Pitch Book, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...


  • Singapore LUMINOR FINANCIAL HOLDINGS LIMITED Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore FUNDED HERE PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore FUNDED HERE PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Description:FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to...


  • Singapore Propseller Full time

    About Propseller In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and...


  • Singapore Brookfield Asset Management, Inc Full time

    About the RoleThis is an exciting opportunity to join the Global Client Group at Brookfield Asset Management as an Associate. The successful candidate will support senior client relationship managers in building new relationships and maintaining existing ones with institutional investors in South Asia & Taiwan. The role will involve working across various...


  • Singapore BFOUND INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesRole Overview:As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering...


  • Singapore THE BANK OF NEW YORK MELLON CORPORATION Full time

    At BNY Mellon, we empower our employees to grow and succeed in a culture that values innovation and excellence. As a leading global financial services company, we strive to create solutions that benefit businesses, communities, and people everywhere. We're seeking a Client Service Associate to join our Clearance and Collateral Management team in Singapore....