
Strategic Business Leader
2 weeks ago
A professional leader is needed to drive the Retail Change Management team in preparing and submitting Change Requests. The ideal candidate will have a deep understanding of business needs and be able to build trust with stakeholders.
The successful candidate should possess excellent interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.
- Main Responsibilities:
- Lead the Retail Change Management team in preparing and submitting Change Requests.
- Review and validate Change Request submissions in alignment with System Development Methodology governance standards.
- Monitor Change Request capacity against release budgets and ensure alignment with planning.
- Track and report Change Request progress to ensure timely delivery within business timelines and release calendars.
- Facilitate Delivery Steering Committee meetings to provide Change Request updates and drive alignment.
- Collaborate with cross-functional stakeholders to manage the end-to-end Change Request lifecycle.
Requirements:
- Education:
- Bachelor's degree in computer science, Computer Information Systems, or related field.
- At least 7-9 years' relevant experience preferably in a finance institution.
- Essential Skills:
- Minimum 5–7 years of experience in business and information technology, with a strong sense of commitment and stakeholder sensitivity.
- Solid domain knowledge in retail banking, including cards, deposits, and secured loans.
- Strong understanding of business needs and the ability to build trust with stakeholders.
- Excellent interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.
- Strong business acumen with the ability to translate complex requirements into actionable concepts.
- Good understanding of the consumer banking landscape, including products, functional teams, services, and operations.
- Fluent in both verbal and written communication.
- Skilled in influencing and negotiating in environments with indirect control over resources.
Key Domain/ Technical Skills:
- Project & Release Management such as Confluence, PPM.
- Business Analysis & Documentation (BRD, FSD, Process mapping & Gap analysis).
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