Housekeeping Operations Manager

3 days ago


Singapore SINGAPORE ISLAND COUNTRY CLUB, THE Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at SINGAPORE ISLAND COUNTRY CLUB, THE. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service excellence throughout the clubhouse.

Key Responsibilities
  • Departmental Operations: Plan and coordinate daily housekeeping operations, including supervising staff, assigning tasks, and ensuring timely completion of duties.
  • Staff Supervision: Supervise and train housekeeping staff, including conducting performance evaluations and providing coaching and guidance as needed.
  • Quality Control: Conduct regular inspections of the clubhouse and its facilities to ensure high standards of cleanliness and maintenance.
  • Supply Management: Manage the requisitioning and inventory of cleaning supplies, linens, and other essential items.
  • Landscaping and Maintenance: Supervise the maintenance of the clubhouse's exterior and interior spaces, including landscaping and pest control.
  • Financial Management: Assist with the management of the housekeeping department's budget and financial performance.
  • Customer Service: Provide exceptional customer service to members and guests, responding promptly to their needs and concerns.
Requirements
  • Leadership and Management: Proven experience in supervising and managing a team of housekeeping staff.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, members, and external vendors.
  • Attention to Detail: High standards of attention to detail and a commitment to ensuring the highest levels of cleanliness and service excellence.
  • Problem-Solving and Adaptability: Ability to think critically and solve problems effectively, with a flexible and adaptable approach to changing circumstances.


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