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Luxury Membership Experience Coordinator

2 weeks ago

Singapore beBeeCustomer Full time $3,000 - $5,000

Job Title: Luxury Membership Experience Coordinator

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About the Role:

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  • Deliver exceptional customer service and create memorable experiences for our discerning members.

  • Promote a positive and welcoming atmosphere, ensuring members feel valued and appreciated.

  • Showcase your excellent communication and interpersonal skills to foster strong relationships with members and internal stakeholders.

  • Stay up-to-date with membership policies, events, and updates to provide accurate information and support.

  • Work collaboratively with internal teams to coordinate services, appointments, and reservations that meet members' needs.

  • Address and resolve member concerns or complaints in a professional and timely manner, escalating complex issues when necessary.

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Requirements:

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  • 1-2 years of experience in a similar role, preferably in guest relations, customer service, or hospitality.

  • Proven track record of providing exceptional customer service, with a focus on creating memorable experiences.

  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse groups.

  • High attention to detail and a proactive approach to service delivery.

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What We Offer:

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A dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our members.