Technical Services and Quality Enhancement Specialist

6 days ago


Singapore beBeeQuality Full time $4,000
Job Description

As a Technical Service and Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and services.

  • Perform product inspections and testing to verify performance and compliance with standards.
  • Prepare clear reports on product performance, test findings, and corrective measures.
  • Investigate product issues, determine root causes, and recommend or implement improvements.
  • Work closely with suppliers to resolve product concerns and enhance overall performance.
  • Provide technical support to customers, addressing inquiries and complaints both on-site and remotely.
  • Coordinate with internal teams (R&D, production, and operations) to drive corrective actions and improvements.
  • Monitor customer satisfaction and share feedback to support product and process enhancements.
  • Participate in audits, inspections, and internal reviews to ensure compliance with quality and service standards.

Key Responsibilities:

  • Technical Report Writing
  • Quality Inspection
  • Compliance Audits
  • Customer Satisfaction Monitoring

Requirements:

  • Degree in Engineering (Mechanical, Electrical, or a related field).
  • Solid understanding of quality control processes, product testing, and defect analysis.
  • Proficient in technical report writing and effective communication.
  • Experience in supplier management and resolving product-related issues.
Benefits
  • 5 Working Days, Office Hours
  • AWS + VB + Benefits
  • Locations: East
  • Good Company Benefits
Required Skills and Qualifications
  • Microsoft Office
  • Quality Management
  • Quality Assurance
  • Root Cause Analysis


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