
Technical Service and Quality Excellence Specialist
2 weeks ago
Job Overview:
">As a Technical Service and Quality Assurance Professional, you will play a critical role in ensuring the highest standards of quality and service excellence. Your expertise will be instrumental in driving product performance and compliance, while providing exceptional customer support.
">Key Responsibilities:
">- ">
- Perform thorough product inspections and testing to verify performance and compliance with industry standards.">
- Prepare detailed reports on product performance, test findings, and corrective measures.">
- Investigate product issues, determine root causes, and recommend or implement improvements.">
- Collaborate closely with suppliers to resolve product concerns and enhance overall performance.">
- Provide technical support to customers, addressing inquiries and complaints both on-site and remotely.">
- Coordinate with internal teams (R&D, production, and operations) to drive corrective actions and improvements.">
- Monitor customer satisfaction and share feedback to support product and process enhancements.">
- Participate in audits, inspections, and internal reviews to ensure compliance with quality and service standards.">
- Support the implementation and maintenance of quality and service processes across products and projects.">
Required Skills and Qualifications:
">- ">
- Degree in Engineering (Mechanical, Electrical, or a related field).">
- Solid understanding of quality control processes, product testing, and defect analysis.">
- Proficient in technical report writing and effective communication.">
- Experience in supplier management and resolving product-related issues.">
- Familiarity with quality management systems (e.g., ISO). ">
Benefits:
">A dynamic work environment that values innovation, teamwork, and customer satisfaction.
">Opportunities for professional growth and development in a rapidly evolving industry.
">A competitive compensation package that reflects your value to the organization.
">How to Apply:
">We invite qualified candidates to submit their applications for this exciting opportunity.
">Only shortlisted candidates will be notified.
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