Soft Services Operations Manager

3 days ago

Singapore beBeeService Full time $60,000 - $80,000
Job Description

We are seeking an experienced Soft Service Manager to join our dynamic team in the Tuas West Region. As a key member of our operations team, you will be responsible for overseeing the daily management of soft services and food service functions.

  • Develop and implement operational plans and procedures to meet client requirements and KPIs
  • Monitor and report on service performance, identifying areas for improvement and implementing corrective actions
  • Liaise with clients to understand their needs and ensure they are satisfied with the services provided

The ideal candidate will have a proven track record of leading and motivating teams to deliver high-quality service. You will possess strong operational and project management skills, with the ability to plan, coordinate and monitor multiple tasks and activities.

You will also be required to have excellent communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders. Proficiency in the use of relevant software and technology to support service delivery and reporting is essential.

Required Skills and Qualifications
  • Minimum 5 years' experience in a Soft Service Manager or similar role, preferably in the hospitality or facilities management industry
  • Proven track record of leading and motivating teams to deliver high-quality service
  • Strong operational and project management skills, with the ability to plan, coordinate and monitor multiple tasks and activities
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders
  • Proficient in the use of relevant software and technology to support service delivery and reporting
  • Degree in Hospitality Management, Facilities Management or a related discipline preferred
What We're Looking For

If you are a motivated and results-driven individual with a passion for delivering exceptional service, we would like to hear from you.

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