Soft Services Director

2 weeks ago

Singapore beBeeService Full time $80,000 - $100,000
Service Manager Job Opportunity

We are seeking an experienced Service Manager to join our dynamic team in the Tuas West Region. This is a full-time permanent position.

  1. This role involves overseeing the daily operations of soft services and food service functions, ensuring the highest standards of service delivery to clients.
  2. The successful candidate will manage soft services and food service teams, providing leadership, training and support to ensure efficient and effective service delivery.

Key responsibilities include:

  • Developing and implementing operational plans and procedures to meet client requirements and KPIs.
  • Monitoring and reporting on service performance, identifying areas for improvement and implementing corrective actions.
  • Liaising with clients to understand their needs and ensure they are satisfied with the services provided.
  • Ensuring compliance with all relevant health, safety and environmental regulations.
Required Skills and Qualifications

To be successful in this role, you will need:

  1. A minimum of 5 years' experience in a similar role, preferably in the hospitality or facilities management industry.
  2. Proven track record of leading and motivating teams to deliver high-quality service.
  3. Strong operational and project management skills, with the ability to plan, coordinate and monitor multiple tasks and activities.
  4. Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders.
  5. Proficient in the use of relevant software and technology to support service delivery and reporting.
Benefits

This is a fantastic opportunity for someone who is passionate about delivering exceptional service and making a real difference in people's lives.

We offer a competitive salary and benefits package, as well as opportunities for career development and growth.

What We're Looking For

We are looking for a skilled and motivated individual who is able to work independently and as part of a team.

If you have a strong work ethic, excellent communication skills and a passion for delivering exceptional service, we would love to hear from you.

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