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Gaming Industry System Support Specialist

3 weeks ago

Singapore beBeeCasino Full time $40,000 - $80,000
Casino System Technician Role
Are you looking for a challenging and rewarding role in the gaming industry?

We have an exciting opportunity for a Casino System Technician to join our team

This is a great chance to work with cutting-edge technology and be part of a dynamic team that is passionate about delivering exceptional customer experiences.

  • Key Responsibilities:
  • Provide system support to Casino Senior System Technician, Casino Manager, Casino Technical Manager, and Casino Operations.
  • Understand the fundamentals of Casino Operations Systems.
  • Prepare and execute system and EGM configuration changes, reporting to relevant departments and regulatory agencies.
  • Liaise with senior technicians and management regarding system performance.
  • Conduct system training for Casino Operations Management and Technical Team Members.
  • Ensure slot and table game systems are functioning correctly through regular liaison and audits.
  • Maintain and update system documentation, user guides, and manuals.
  • Stay updated on new systems in the gaming industry.
  • Maintain effective communication across departments and protect company assets.
  • Comply with attendance, policies, and regulations.
Requirements
  • Diploma in a related field preferred.
  • No experience required; training provided.
  • Experience in application support or IT in casinos is a plus.
  • Knowledge of electronic gaming and network/server environments is advantageous.