Customer Experience Lead

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Job DescriptionThe Customer Experience Lead is responsible for driving exceptional customer experiences at Grand Hyatt Singapore.This role requires a strong focus on operational excellence, collaboration with other departments, and a commitment to delivering outstanding results.Key Responsibilities:Develop and implement strategies to improve customer...

Company OverviewCareer progression opportunities exist for individuals who can drive customer satisfaction and excellence in their roles. At Zen Career, we strive to maintain high standards in customer service, ensuring a positive experience for our clients.Job DescriptionWe are seeking a Customer Experience Manager to oversee daily operations of the...

About Our TeamWe are looking for a passionate, self-initiated, and purpose-driven individual to join our team as a Customer Experience Lead. As a key member of our team, you will be responsible for overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks.Key...

Customer FocusWe are seeking a dedicated and experienced professional to fill the role of Customer Experience Lead at BYD Automotive. In this position, you will be responsible for ensuring that every customer interaction meets our high standards of service quality.Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and...

We are seeking an experienced professional to lead our digital engagement team. As a Customer Experience Lead, you will be responsible for building and leading a high-performing digital engagement team, fostering a culture of innovation, collaboration, and data-driven decision-making.You will collaborate effectively with cross-functional teams to ensure...

About UsELEVEN COLLECTIVE PTE. LTD. is a modern restaurant committed to providing excellent customer service and creating a welcoming atmosphere for our guests.Job DescriptionWe are seeking a skilled Senior Supervisor to join our team and contribute to our success. The ideal candidate will have at least 2 years of hospitality experience in leading and...

Our client is a dynamic digital services provider in the iGaming field looking for a Customer Experience Lead to drive business growth and enhance player engagement in the Singaporean market. This role involves developing and implementing CRM strategies to deliver exceptional player experiences and foster long-term loyalty.Key ObjectivesDesign and execute...

Key Responsibilities:The Airfreight Customer Service Manager will be responsible for leading and overseeing the Airfreight customer service department. This includes ensuring smooth operations and top-notch service delivery through effective collaboration with other departments, particularly the Airfreight Operations team.You will be responsible for ensuring...

About the RoleThe Customer Experience Team Lead is responsible for driving sales growth and sustained long-term profitability by establishing and retaining a life-long relationship with existing and new customers. This involves ensuring customers are satisfied, driving a standard shopping method that safeguards the mechanical sales process, and supporting...

About the CompanyThis Is An IT Support Group is dedicated to delivering exceptional customer-centric experiences. Our team collaborates to identify and address sales blockers, improve sales performance, and provide actionable product feedback.We ensure that the voice of the customer is at the heart of everything we do, driving meaningful outcomes for both...

We are looking for a Digital Customer Experience Lead to join our team in the APAC region.About the RoleThe successful candidate will have a strong background in CRM and digital customer experience, with experience in managing Salesforce Marketing Cloud.Key responsibilities include:Developing and executing CRM strategies that drive customer engagement and...

About the Role:The Customer Experience Program Manager will drive meaningful outcomes in customer satisfaction (CSAT) by working closely with stakeholders to identify and resolve operational blockers that impact the delivery of customer-centric experiences.This role involves managing a portfolio of projects that help shape the sales strategy, ensure customer...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Job OverviewThis is an IT support group, seeking a skilled Customer Experience Design Lead to join our team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...

OverviewSinoppel Device is committed to delivering exceptional customer experiences. As a Senior Customer Experience Lead, you will play a critical role in developing and implementing strategies that drive customer satisfaction and loyalty.About the RoleIn this role, you will be responsible for aligning with headquarters on customer service KPIs and ensuring...

Job OverviewThe Ministry of Health is looking for a Quality Assurance Specialist to join its team. This role will be responsible for ensuring the quality of service delivery across various channels, including call centers, emails, and website chatbots.Key Responsibilities:Liaise with vendors to manage calls and emails during business as usual (BAU) and...

Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

Company OverviewWe are Recruit Express, a leading recruitment agency dedicated to connecting job seekers with top employers.

About UsThe Land Transport Authority (LTA) is a key player in shaping Singapore's land transport landscape. As a statutory board, we drive land transport developments, ensuring seamless connectivity across the island.We are dedicated to creating a safe, efficient, and sustainable transport system that benefits everyone. Join us in this exciting journey as we...