Customer Experience Team Lead
7 days ago
The Customer Experience Team Lead is responsible for driving sales growth and sustained long-term profitability by establishing and retaining a life-long relationship with existing and new customers. This involves ensuring customers are satisfied, driving a standard shopping method that safeguards the mechanical sales process, and supporting the self-serve concept.
Motivating and inspiring the department team using knowledge of the product range and services, the local market, and IKEA customers is also crucial. The role requires effective communication and collaboration to ensure seamless customer experiences.
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Executive, Customer Service
7 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Experience Lead
7 days ago
Singapore Zen Career Full timeCompany OverviewCareer progression opportunities exist for individuals who can drive customer satisfaction and excellence in their roles. At Zen Career, we strive to maintain high standards in customer service, ensuring a positive experience for our clients.Job DescriptionWe are seeking a Customer Experience Manager to oversee daily operations of the...
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Customer Experience Lead
12 hours ago
Singapore Grand Hyatt Singapore Full timeJob DescriptionThe Customer Experience Lead is responsible for driving exceptional customer experiences at Grand Hyatt Singapore.This role requires a strong focus on operational excellence, collaboration with other departments, and a commitment to delivering outstanding results.Key Responsibilities:Develop and implement strategies to improve customer...
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Finance Team Lead
7 days ago
Singapore E-Cruit Team Pte Ltd Full timeJob Description:We are seeking an experienced Finance Team Lead to join our E-Cruit Team Pte Ltd. The ideal candidate will lead a team of accounts executives, addressing clients' accounting queries and providing advice on ACRA and IRAS regulations.The successful candidate will deliver accounting, audit, and tax solutions tailored to clients' needs, guide...
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Customer Experience Lead
4 days ago
Singapore Our Barehands Full timeAbout Our TeamWe are looking for a passionate, self-initiated, and purpose-driven individual to join our team as a Customer Experience Lead. As a key member of our team, you will be responsible for overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks.Key...
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Customer Experience Lead
3 days ago
Singapore This is an IT support group Full timeWe are seeking an experienced professional to lead our digital engagement team. As a Customer Experience Lead, you will be responsible for building and leading a high-performing digital engagement team, fostering a culture of innovation, collaboration, and data-driven decision-making.You will collaborate effectively with cross-functional teams to ensure...
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Customer Experience Lead
3 days ago
Singapore BYD Automotive Full timeCustomer FocusWe are seeking a dedicated and experienced professional to fill the role of Customer Experience Lead at BYD Automotive. In this position, you will be responsible for ensuring that every customer interaction meets our high standards of service quality.Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and...
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Customer Experience Lead
6 days ago
Singapore ELEVEN COLLECTIVE PTE. LTD. Full timeAbout UsELEVEN COLLECTIVE PTE. LTD. is a modern restaurant committed to providing excellent customer service and creating a welcoming atmosphere for our guests.Job DescriptionWe are seeking a skilled Senior Supervisor to join our team and contribute to our success. The ideal candidate will have at least 2 years of hospitality experience in leading and...
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Customer Experience Lead
7 days ago
Singapore Triskel Consulting Full timeOur client is a dynamic digital services provider in the iGaming field looking for a Customer Experience Lead to drive business growth and enhance player engagement in the Singaporean market. This role involves developing and implementing CRM strategies to deliver exceptional player experiences and foster long-term loyalty.Key ObjectivesDesign and execute...
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Team Lead
7 days ago
Singapore This Is An IT Support Group Full timeWe are seeking a highly skilled and experienced Membership Operations Manager to lead our membership operations team.The successful candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through effective operations management.**Key Responsibilities:**• Develop and implement effective membership...
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Customer Service Team Lead
3 days ago
Singapore Live Nation Full timeKey ResponsibilitiesThe Customer Service Team Lead is responsible for leading a team of customer service representatives in delivering exceptional customer experiences. As a key member of our customer service team, you will supervise daily operations, improve customer service processes, and resolve customer complaints.You will work closely with various...
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Customer Experience Lead
3 days ago
Singapore Hatch Asia Full timeKey Responsibilities:The Airfreight Customer Service Manager will be responsible for leading and overseeing the Airfreight customer service department. This includes ensuring smooth operations and top-notch service delivery through effective collaboration with other departments, particularly the Airfreight Operations team.You will be responsible for ensuring...
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Team Lead
4 days ago
Singapore ISO-Team Corporation Pte Ltd Full timeJob OverviewThe ISO-Team Corporation Pte Ltd is seeking a highly skilled Project Supervisor to join their team. As a Project Supervisor, you will play a crucial role in overseeing and managing project works at the site.About the Role:This is an exciting opportunity to work with a leading company in the construction industry. The successful candidate will be...
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Guest Experience Team Lead
3 days ago
Singapore Sentosa Development Corporation Full timeJob SummaryWe are seeking a highly motivated and experienced Guest Experience Team Lead to join our team at Sentosa Development Corporation. As a key member of our operations team, you will be responsible for ensuring that all guests have an exceptional experience during their visit to our resort.Main Responsibilities:• Provide leadership and guidance to...
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Customer Service Team Lead
7 days ago
Singapore Sentosa Development Corporation Full timeJob Summary:We are seeking a Customer Service Team Lead to join our team at Sentosa Development Corporation. As a key member of the Guest Experience & Ticketing department, you will be responsible for providing exceptional customer service and leading by example.The ideal candidate will have a diploma/degree in Business, Tourism, Hospitality or a related...
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Customer Experience Program Lead
7 days ago
Singapore This Is An IT Support Group Full timeAbout the CompanyThis Is An IT Support Group is dedicated to delivering exceptional customer-centric experiences. Our team collaborates to identify and address sales blockers, improve sales performance, and provide actionable product feedback.We ensure that the voice of the customer is at the heart of everything we do, driving meaningful outcomes for both...
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Customer Service Team Lead
6 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob OverviewThe Supreme HR Advisory PTE. LTD. is seeking a highly skilled Customer Service Team Lead to oversee the full order-to-cash function for customers across various regions. This role involves providing hands-on support and leadership to ensure efficient workflow and high-quality customer service.Main Responsibilities:Support and own the full...
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Customer Support Team Lead
7 days ago
Singapore Judge.me Ltd Full timeJoin to apply for the Customer Support Team Lead role at Judge.me 5 days ago Be among the first 25 applicants Role: Customer Support Team Lead Location: Ho Chi Minh City, D.3Salary Bracket: $1200 - 1800 / month For a decade, we have been on a mission to fix one of commerce's fundamental challenges: trust. In a world where distance and digital interfaces...
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Digital Customer Experience Lead
7 days ago
Singapore This Is An IT Support Group Full timeWe are looking for a Digital Customer Experience Lead to join our team in the APAC region.About the RoleThe successful candidate will have a strong background in CRM and digital customer experience, with experience in managing Salesforce Marketing Cloud.Key responsibilities include:Developing and executing CRM strategies that drive customer engagement and...
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Senior Service Operations Manager
7 days ago
Singapore Customer Labs Full timeAbout Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...