
International Bank Customer Service Representative
2 weeks ago
Prospective candidates are sought after to assume the role of Retail Banking Professional within a prestigious international bank. The successful applicant will be responsible for delivering exceptional customer service, ensuring seamless transaction processing and account management.
- Key Responsibilities Include:
- Customer Service Delivery: Provide world-class service to customers, addressing their banking needs in a timely and efficient manner.
- Transaction Processing: Process financial transactions accurately, ensuring compliance with regulatory requirements.
- Account Management: Assist customers with opening and managing accounts, updating information as necessary.
- Sales and Referrals: Identify opportunities to cross-sell bank products and services, referring customers to relevant specialists as needed.
- Education:
- Previous experience in customer-facing roles or banking is an asset.
- Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Proficiency in basic computer applications.
- Ability to work efficiently in a fast-paced environment.
- Competitive salary package, inclusive of weekend shift allowance and overtime pay.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for career advancement and professional growth.
- Supportive and collaborative work environment.
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