Customer Service Representatives

5 days ago

Singapore beBeeDeliverance Full time $3,500 - $5,000

Job Title: Customer Service Representatives

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This role is responsible for delivering exceptional customer service over the telephone to clients on banking products, accounts, and services inquiries. You will need to understand customers' needs and provide suitable solutions and attention.

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The key responsibilities include:

  • Providing personalized service to customers on banking products, accounts, and services inquiries.
  • Understanding customers' needs and offering relevant solutions and support.
  • Identifying opportunities to cross-sell and consistently delivering quality service to achieve total customer satisfaction.
  • Soliciting feedback from customers and identifying problem trends for improvement actions.

As a Customer Service Representative, you will have the opportunity to develop your skills in customer relations and build strong relationships with our clients.

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Key Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills and ability to think critically.
  • Knowledge of banking products and services, as well as excellent customer service skills.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and supportive team environment.

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