Technical Support Representative

6 days ago


Singapore Spread Technologies Singapore Company Pte Ltd Full time
About Us

We are Spread Technologies Singapore Company Pte Ltd, a leading provider of innovative financial technologies. We are seeking a skilled technical support representative to join our team.

Job Description

You will be responsible for providing timely and effective support to our clients via live chat or email, resolving their queries and concerns efficiently. You will also be required to stay up-to-date on our trading platform, including its features and functionalities, to provide accurate information and assistance.

Requirements
  • Education: Diploma or degree in any discipline; fresh graduates welcome.
  • Technical Skills: Knowledge of helpdesk management tools and reporting, with fluency in English (written and verbal) for liaising with English-speaking clients. Proficiency in Mandarin is a plus.
  • Passion and Attitude: Great passion for developing knowledge and career in fintech/crypto trading, with a basic understanding of blockchain, crypto, and P2P payments. High level of honesty and integrity, with a proactive and meticulous approach.
  • Culture Fit: Proactive team player with a sense of responsibility, able to work under different shifts, including weekends and public holidays, with a strong passion for customer service industry.
What We Offer
  • Competitive Salary: Enjoy a competitive salary and benefits package, including flexible schedule and professional development opportunities.
  • Career Growth Opportunities: Fast-track your career in a rapidly growing company with opportunities to advance in other business units.
  • Meaningful Work: Contribute to shaping the future of finance technology and an exciting industry.


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