Business Systems Governance Specialist

3 days ago


Singapore SYNAPXE PTE. LTD. Full time
About the Role

We are seeking an experienced Business Systems Governance Specialist to join our team at SYNAPXE PTE. LTD. This is a critical role that will drive the implementation and maintenance of our GRC system, ensuring it meets the needs of our stakeholders.

Job Description

The Business Systems Governance Specialist will be responsible for gathering business and system requirements from various stakeholders, conducting business needs analyses, and delivering suitable solutions. Key responsibilities include:

  • Gathering and documenting business and system requirements to inform solution design.
  • Conducting business needs analyses to identify opportunities for improvement.
  • Developing and maintaining business requirement documentation and functional specifications.
  • SUPPORTING implementation and ongoing maintenance of the GRC system.
  • Assisting in identifying and managing project risks and implications.
  • Point of contact for GRC system inquiries, issues, and enhancements.
  • Ensuring critical issues or defects are prioritised, investigated, and followed up until closure.
  • Assisting end users to resolve escalated issues/defects within the GRC system.
  • Coordinating all project work activities to ensure timely and effective execution.
  • Handling project administration, including information dissemination, milestone tracking, and deliverable management.
  • Participating in testing of solutions where relevant.
  • Maintaining prompt communication and timely reports to business stakeholders on project status and issues escalation.

Key Skills and Qualifications:

  • Bachelor's degree in computer science or STEM majors (Science, Technology, Engineering and Math) with at least 2-3 years of working experience in IT, ServiceNow IRM, or Business Analysis.
  • Hands-on experience or played a supporting role in ServiceNow IRM implementation and demonstrating relevant proficiency would be an advantage.
  • Some experience in governance, risk management (IT and operational risks), and/or compliance.
  • Some knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.
About the Opportunity

This is an excellent opportunity to join a dynamic team and contribute to the success of our organization. The successful candidate will have the opportunity to work on challenging projects, develop their skills and expertise, and make a meaningful impact on our business.

Estimated Salary: SGD $80,000 - SGD $100,000 per annum



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