E-Commerce Operations Specialist

5 days ago

Singapore beBeeEcommerce Full time $4,500 - $5,500
Job Title: E-Commerce Operations Specialist

We are seeking a highly skilled and motivated E-Commerce Operations Specialist to join our team.

The ideal candidate will have at least 1 year of relevant experience in retail or FMCG, with a strong background in e-commerce operations, inventory management, and customer service. Additionally, the successful candidate will have excellent communication and problem-solving skills, as well as proficiency in MS Office, especially MS Excel.

Key Responsibilities:

  • Conduct daily stock checks and report findings to relevant departments.
  • Coordinate with Retail Operations to resolve inventory discrepancies.
  • Support Inventory Planner in validating cycle counts and stock take results.
  • Maintain accurate inventory validation records.
  • Identify and report price tag or item issues to Merchandising; coordinate reprinting as needed.
  • Process and track online orders, including printing packing lists, delivery orders, and receipts.
  • Manage e-commerce inventory, order fulfillment, and document flow.
  • Handle online customer inquiries, feedback, and refund/exchange tracking.

Required Skills and Qualifications:

  • At least 1 year of relevant admin experience in retail or FMCG.
  • Strong experience with e-commerce and the ability to drive sales with creative marketing ideas and strategies.
  • Proficient in MS Office, especially MS Excel (e.g., Pivot tables, formulas).

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop and improve e-commerce operations skills.
  • A supportive and collaborative team environment.

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