Duty Manager
2 weeks ago
At Capella Singapore, we are seeking a highly skilled and experienced Duty Manager to join our front office team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient functioning of our front office operations.
Key Responsibilities:- Conduct pre-shift briefings to review information pertinent to daily business
- Review daily occupancy, inventory, and guest activities
- Implement operating procedures and service standards for front office operations
- Monitor front office operations to ensure adherence to organisational standards and procedures
- Develop operations plans for front office operations
- Plan manning to suit daily operational needs
- Monitor room inventory levels and reconcile discrepancies
- Collaborate with various departments on guests' special requirements and requests
- Check all VIP arrival rooms and amenities
- Manage personalised reception services for VIP guests' arrivals and departures
- Anticipate the special needs and requests of guests and ensure guests' well-being is taken care of throughout their stay
- Identify and resolve deviations and irregularities related to front office services
- Ensure that the lobby is never left unmanned and kept clean at all times
- Proper handling and recording of complaints and incidences occurring in the hotel
- Minimum diploma in Hospitality Management
- Minimum 3 years of work experience in supervisory role for front office operations
- Possess in-depth knowledge of hotel reception procedures
- Ability to work in a pressured environment and consistently reach high standards
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Lounge Services Duty Supervisor
2 days ago
Singapur, Singapore Qatar Duty Free Full timeLounge Services Duty SupervisorWe are seeking a highly skilled and experienced Lounge Services Duty Supervisor to join our team in Singapore.The successful candidate will be responsible for assisting in the overall functioning of day-to-day operations and services of the lounge. This includes reporting any problems or potential issues that may lead to...
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Lounge Services Duty Supervisor
2 months ago
Singapur, Singapore Qatar Duty Free Full timeWe are recruiting for Lounge Services Duty Supervisor based in Singapore. The selected candidate will assist in overall functioning of day-to-day operation and services of the lounge. Reports problems arising and potential situation that may lead to dissatisfaction of both customer and employees to the management, attempts to resolve issues as and when...
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Duty Manager
2 weeks ago
Singapur, Singapore Marriott International Full timeJob SummaryThe Duty Manager is a key role within Marriott International, responsible for driving the hotel's Balance Score Card, focusing on GuestVoice results, contactless mobility index, and staff service overall. This position requires strong leadership and communication skills to ensure the hotel's goals are met.ResponsibilitiesSafety and SecurityThe...
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Duty Manager
2 days ago
Singapur, Singapore Marriott International Full timeJob SummaryThe Duty Manager is a key role within Marriott International, responsible for driving the hotel's Balance Score Card, focusing on GuestVoice results, contactless mobility index, and staff service overall. This position requires strong leadership and communication skills to ensure the hotel's goals are met.ResponsibilitiesSafety and SecurityThe...
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Duty Manager
5 days ago
Singapur, Singapore THE SINGAPORE RESORT & SPA Full timeRoles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...
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Duty Manager
4 days ago
Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full timeJob Title: Duty ManagerAt SATS PPG SINGAPORE PTE. LTD., we are seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for leading the Service, F&B, and Cleaning teams to operate the lounge, ensuring a high level of service for our guests consistently.Key Responsibilities:Lead the Service, F&B, and...
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Duty Manager
1 week ago
Singapur, Singapore RECRUITPEDIA PTE. LTD. Full timeJob Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth operation of the hotel, overseeing key areas, and providing exceptional guest experiences.Key Responsibilities:Ensure the...
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Duty Manager
2 weeks ago
Singapur, Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room RatesWe are looking for Duty Manager to join our teamAs a Duty Manager, we rely on you to: Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office...
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Duty Manager
4 months ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Night/Duty Manager is responsible for the effective and smooth overall operations of the hotels during their duty and must maintain a consistently high standard of customer service throughout the night shift and handles any guest concerns or complaint. Job Requirements • Diploma or Certificate or equivalent...
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Duty Manager
1 week ago
Singapur, Singapore Accor Full timeJob Title: Duty ManagerJoin our team as a Duty Manager at Mondrian Singapore Duxton, where you will be responsible for overseeing daily operations and ensuring guest satisfaction.Key Responsibilities:Take ownership and responsibility for Duty Management shiftsRecord incidents in the Duty Log and follow up with the Front Office Director and/or Hotel...
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Duty Manager
5 days ago
Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full timeJob Title: Duty ManagerAt SATS PPG SINGAPORE PTE. LTD., we are seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our operations team, you will be responsible for leading the Service, F&B, and Cleaning teams to deliver exceptional service to our guests.Key Responsibilities:Lead and motivate the Service, F&B, and...
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Duty Manager
4 days ago
Singapur, Singapore RECRUITPEDIA PTE. LTD. Full timeJob Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth, efficient, and profitable operation of the hotel.Key Responsibilities:Oversee key areas within the Front Office, including...
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Duty Manager
5 days ago
Singapur, Singapore RECRUITPEDIA PTE. LTD. Full timeJob Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth operation of the hotel, overseeing key areas within the Front Office, and providing exceptional service to guests.Key...
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Duty Manager
5 days ago
Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Lead the Service, F&B and Cleaning teams to operate the lounge Oversee day-to-day operations to deliver high level of service for our guests consistently Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards Handle...
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Duty Manager
2 weeks ago
Singapur, Singapore Far East Organization Full timeJob SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Far East Organization. The successful candidate will be responsible for ensuring the smooth operation of our hotel, supervising junior staff, and providing exceptional guest service.Key ResponsibilitiesOversee the efficient and profitable functioning of the hotel,...
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Duty Manager
5 days ago
Singapur, Singapore THE SINGAPORE RESORT & SPA Full timeJob Title: Duty ManagerJoin THE SINGAPORE RESORT & SPA as a Duty Manager and take on a challenging role that requires exceptional leadership and communication skills. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of our hotel, providing exceptional guest experiences, and maintaining the...
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Singapur, Singapore Qatar Duty Free Full timeJoin Qatar Duty Free as a Regional Manager for Cargo Compliance in the Asia region, based in Singapore. This pivotal role focuses on the development, execution, and oversight of safety, security, and operational compliance in alignment with both regulatory and corporate standards for personnel, stakeholders, and suppliers. The position emphasizes the...
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Duty Manager
4 months ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
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Duty Manager
3 days ago
Singapur, Singapore The Standard Hotel Full timeJob Summary:The Duty Manager is responsible for ensuring the smooth operation of the hotel's front office on a day-to-day basis. This includes supporting and assisting all front office operations, welcoming guests, and resolving any related problems.Key Responsibilities:Ensure the smooth running of front office operations in a proactive manner.Support and...
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Duty Manager
2 days ago
Singapur, Singapore Far East Organization Full timeJob SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Far East Organization. The successful candidate will be responsible for ensuring the smooth operation of our hotel, supervising junior staff, and providing exceptional guest service.Key ResponsibilitiesSupervise and coordinate the activities of front office staff,...