Duty Manager

5 days ago


Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full time
Job Title: Duty Manager

At SATS PPG SINGAPORE PTE. LTD., we are seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our operations team, you will be responsible for leading the Service, F&B, and Cleaning teams to deliver exceptional service to our guests.

Key Responsibilities:
  • Lead and motivate the Service, F&B, and Cleaning teams to achieve high levels of service quality and customer satisfaction.
  • Oversee day-to-day operations to ensure seamless delivery of services and high levels of customer satisfaction.
  • Monitor and maintain high standards of quality, hygiene, and cleanliness in all areas of the lounge.
  • Handle administration duties, including staff rostering and duty assignments.
  • Resolve staff issues, provide training, and evaluate staff performance to ensure high levels of productivity and customer satisfaction.
  • Contribute to the development of innovative programs to enhance customer satisfaction and loyalty.
  • Prepare business reports and participate in ad-hoc assignments to support the team.
  • Work in a fast-paced environment with varied duties and responsibilities.
  • Review work procedures and operational problems to identify areas for improvement and implement changes to enhance services, performance, and safety.
  • Handle and resolve customer complaints in a professional and courteous manner.
Requirements:
  • A minimum of 3 years' relevant experience at supervisory level in the hospitality industry.
  • Strong leadership skills, with the ability to motivate and inspire teams to achieve high levels of service quality and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, guests, and other stakeholders.
  • Proactive, enthusiastic, and able to work independently and under pressure.
  • Able to work flexible hours, including shifts and weekends.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



  • Singapur, Singapore Qatar Duty Free Full time

    Lounge Services Duty SupervisorWe are seeking a highly skilled and experienced Lounge Services Duty Supervisor to join our team in Singapore.The successful candidate will be responsible for assisting in the overall functioning of day-to-day operations and services of the lounge. This includes reporting any problems or potential issues that may lead to...


  • Singapur, Singapore Qatar Duty Free Full time

    We are recruiting for Lounge Services Duty Supervisor based in Singapore. The selected candidate will assist in overall functioning of day-to-day operation and services of the lounge. Reports problems arising and potential situation that may lead to dissatisfaction of both customer and employees to the management, attempts to resolve issues as and when...

  • Duty Manager

    2 weeks ago


    Singapur, Singapore Marriott International Full time

    Job SummaryThe Duty Manager is a key role within Marriott International, responsible for driving the hotel's Balance Score Card, focusing on GuestVoice results, contactless mobility index, and staff service overall. This position requires strong leadership and communication skills to ensure the hotel's goals are met.ResponsibilitiesSafety and SecurityThe...

  • Duty Manager

    2 days ago


    Singapur, Singapore Marriott International Full time

    Job SummaryThe Duty Manager is a key role within Marriott International, responsible for driving the hotel's Balance Score Card, focusing on GuestVoice results, contactless mobility index, and staff service overall. This position requires strong leadership and communication skills to ensure the hotel's goals are met.ResponsibilitiesSafety and SecurityThe...

  • Duty Manager

    5 days ago


    Singapur, Singapore THE SINGAPORE RESORT & SPA Full time

    Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...

  • Duty Manager

    4 days ago


    Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full time

    Job Title: Duty ManagerAt SATS PPG SINGAPORE PTE. LTD., we are seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for leading the Service, F&B, and Cleaning teams to operate the lounge, ensuring a high level of service for our guests consistently.Key Responsibilities:Lead the Service, F&B, and...

  • Duty Manager

    1 week ago


    Singapur, Singapore RECRUITPEDIA PTE. LTD. Full time

    Job Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth operation of the hotel, overseeing key areas, and providing exceptional guest experiences.Key Responsibilities:Ensure the...

  • Duty Manager

    2 weeks ago


    Singapur, Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time

    Roles & ResponsibilitiesJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room RatesWe are looking for Duty Manager to join our teamAs a Duty Manager, we rely on you to: Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office...

  • Duty Manager

    4 months ago


    Singapur, Singapore Dusit Thani Laguna Singapore Full time

    Job Summary and Responsibilities Night/Duty Manager is responsible for the effective and smooth overall operations of the hotels during their duty and must maintain a consistently high standard of customer service throughout the night shift and handles any guest concerns or complaint. Job Requirements • Diploma or Certificate or equivalent...

  • Duty Manager

    1 week ago


    Singapur, Singapore Accor Full time

    Job Title: Duty ManagerJoin our team as a Duty Manager at Mondrian Singapore Duxton, where you will be responsible for overseeing daily operations and ensuring guest satisfaction.Key Responsibilities:Take ownership and responsibility for Duty Management shiftsRecord incidents in the Duty Log and follow up with the Front Office Director and/or Hotel...

  • Duty Manager

    4 days ago


    Singapur, Singapore RECRUITPEDIA PTE. LTD. Full time

    Job Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth, efficient, and profitable operation of the hotel.Key Responsibilities:Oversee key areas within the Front Office, including...

  • Duty Manager

    5 days ago


    Singapur, Singapore RECRUITPEDIA PTE. LTD. Full time

    Job Title: Duty ManagerOur client, a leading hospitality company in Singapore, is seeking a highly skilled Duty Manager to join their team. As a key member of the Customer Service team, you will be responsible for ensuring the smooth operation of the hotel, overseeing key areas within the Front Office, and providing exceptional service to guests.Key...

  • Duty Manager

    5 days ago


    Singapur, Singapore SATS PPG SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Lead the Service, F&B and Cleaning teams to operate the lounge Oversee day-to-day operations to deliver high level of service for our guests consistently Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards Handle...

  • Duty Manager

    2 weeks ago


    Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Far East Organization. The successful candidate will be responsible for ensuring the smooth operation of our hotel, supervising junior staff, and providing exceptional guest service.Key ResponsibilitiesOversee the efficient and profitable functioning of the hotel,...

  • Duty Manager

    5 days ago


    Singapur, Singapore THE SINGAPORE RESORT & SPA Full time

    Job Title: Duty ManagerJoin THE SINGAPORE RESORT & SPA as a Duty Manager and take on a challenging role that requires exceptional leadership and communication skills. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of our hotel, providing exceptional guest experiences, and maintaining the...


  • Singapur, Singapore Qatar Duty Free Full time

    Join Qatar Duty Free as a Regional Manager for Cargo Compliance in the Asia region, based in Singapore. This pivotal role focuses on the development, execution, and oversight of safety, security, and operational compliance in alignment with both regulatory and corporate standards for personnel, stakeholders, and suppliers. The position emphasizes the...

  • Duty Manager

    2 weeks ago


    Singapur, Singapore Capella Singapore Full time

    Job Title: Duty ManagerAt Capella Singapore, we are seeking a highly skilled and experienced Duty Manager to join our front office team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient functioning of our front office operations.Key Responsibilities:Conduct pre-shift briefings to review information...

  • Duty Manager

    4 months ago


    Singapur, Singapore Accor Full time

    Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

  • Duty Manager

    3 days ago


    Singapur, Singapore The Standard Hotel Full time

    Job Summary:The Duty Manager is responsible for ensuring the smooth operation of the hotel's front office on a day-to-day basis. This includes supporting and assisting all front office operations, welcoming guests, and resolving any related problems.Key Responsibilities:Ensure the smooth running of front office operations in a proactive manner.Support and...

  • Duty Manager

    2 days ago


    Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Far East Organization. The successful candidate will be responsible for ensuring the smooth operation of our hotel, supervising junior staff, and providing exceptional guest service.Key ResponsibilitiesSupervise and coordinate the activities of front office staff,...