Duty Manager
2 weeks ago
Job Highlights
- Career Development and Opportunities
- Duty Meals, Birthday Leave & Flexible benefits
- Complimentary Room Nights & Discounted Room Rates
We are looking for Duty Manager to join our team
As a Duty Manager, we rely on you to:
- Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
- Ensure smooth operation on a daily basis
- Review feedbacks, guest comments, and other information pertaining to front office
- Track guest satisfaction levels and handle guests' complains
- Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
- Overall in-charge of the hotel during the midnight shift in the absence of the senior management
- Identify training needs and develop training programs
- Ac-hoc duties as assigned
We are looking for someone who:
- Takes pride in being a hotelier
- Good communication skills
- Loves interacting with guests from all backgrounds
- Preferably has at least 2 years of relevant experience
- Enjoys coming up with best fit solutions
- Is a friendly, helpful and trustworthy leader
- Must be detail-focused and guest-oriented
If you are the right person, what are you waiting for? Click the APPLY button now
Tell employers what skills you have
Front Office
Property Management
Housekeeping
VIP
Property
Investigation
Career Development
Risk Management
Good Communication Skills
Opera
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Wellbeing
Human Resources
Customer Service
Hospitality
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