Dining Establishment Team Lead

2 days ago

Singapore beBeeOperations Full time $60,000 - $80,000
Restaurant Operations Manager

The Assistant Restaurant Manager oversees and supports the day-to-day operations at dining establishments to ensure profitability and a superior dining experience. Their primary role is to work closely with the Restaurant Manager in delivering exceptional quality food, service, and ambiance to our guests.

Key Responsibilities
  • Business Operations: Assist the Restaurant Manager in daily operations, ensuring that standard operating procedures are consistently maintained, including service recovery, restaurant task cycle, and cost control.
  • Take ownership of outlet sales, food quality, and guest experience.
  • Uphold safety, hygiene, and cleanliness as required by regulations and company standards.
  • Responsible for manpower scheduling, administrative matters, performance management, and inventory control where necessary.
  • People Management: In-charge of recruitment, selection, and training of new hires.
  • Monitor and manage staff performance, including punctuality, customer service, and food quality.
  • In-charge of overall supervision of the outlet.
  • Facilitate innovation and lead staff to implement change.
  • Customer Service: Manage an efficient team of service staff by coaching, training, and supervising staff to operate stations and deliver a great customer experience.
  • Ensure and maintain service quality and professional etiquette.
  • Customer feedback management.
  • Quality and Standards: Examine food and beverage preparation.
  • Ensure quality control for food and service.
Requirements
  • At least 3 years of relevant experience in F&B restaurants.
  • Willingness to be involved in hands-on operations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Ability to work cohesively with fellow team members as part of a team.

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