Cluster Manager
1 month ago
About the Role
At NTUC Health, we're committed to empowering seniors to live vibrant, purpose-driven lives. As a Cluster Manager, you'll play a key role in leading and managing a cluster of Active Ageing Centres (AACs). Your expertise will guide and support centre-in-charge (CICs) and stakeholders to develop and implement plans that inspire, energise, and celebrate joyful living for our seniors.
Your Key Responsibilities
- Develop and implement initiatives to enhance the quality of our offerings through partnerships with external expertise and internal collaborations.
- Drive solutions to update and upgrade systems, structures, and equipment to improve cluster operations and maximise resources.
- Support and groom CICs through formal learning, mentorships, and coaching.
- Establish best practices to create a culture of excellence.
- Stay up-to-date with trends in the eldercare industry to ensure our centres' service offerings remain competitive.
Requirements
- Masters or Degree in Business Management, Psychology, Gerontology, or relevant fields, or Diploma with relevant working experience.
- Minimum 10 years of work experience, with 3 to 5 years in a leadership/management role, preferably in community or healthcare sectors.
What We're Looking For
- A collaborative and dynamic individual who thrives in a fast-paced environment.
- Strong communication and stakeholder management skills.
- The ability to transform data into actionable insights.
- Proficiency in Google Suite Applications.
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