Operations Manager

1 month ago


Singapur, Singapore Accor Full time
Job Title: Operations Manager, Jaan

At Accor, we are seeking an experienced Operations Manager to join our team at Jaan, a 2-Michelin Star restaurant in Singapore.

About the Role

The Operations Manager will be responsible for the overall management of the outlet, ensuring the highest possible standards and quality of products and services. This includes communicating regularly with the culinary team and revenue team to implement agreed-upon strategies and promotions.

Key Responsibilities
  • Manage the overall operation and administration of the outlet, ensuring revenue and profitability targets are met.
  • Collaborate with the culinary team to drive service standards and elevate guest experience.
  • Work closely with Chef Kirk Westaway to achieve 3-Michelin Star status.
  • Develop and implement Standard Operating Procedures (SOPs) to drive service standards.
  • Lead a team to constantly improve guest service experience and team performance.
Requirements

To be successful in this role, you will need:

  • Minimum 7 years' experience in the European fine dining scene, with at least 3 years in a leadership position.
  • Experience in 2/3-Michelin Star restaurants is preferred.
  • Strong leadership qualities, sound judgment, and decision-making skills.
  • A collaborative, enabling leadership style.
  • Ability to develop and implement SOPs to drive service standards.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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