Airport Customer Experience Specialist

1 week ago

Singapore beBeeCustomerService Full time $3,500 - $4,500
Job Opportunity

Head Service Ambassador/Crew at a Busy Airport Outlet

The role involves delivering exceptional customer experiences to guests in a fast-paced airport environment. As Head Service Ambassador/Crew, you will be the face of our business and responsible for ensuring that every guest has an outstanding experience.

  • Efficiently process transactions while maintaining a high level of professionalism.
  • Respond promptly to customer inquiries, handle complaints professionally, and provide solutions to ensure customer satisfaction.
  • Suggestively sell baked goods, souvenir items, and beverages to increase sales and enhance the customer experience.
  • Prepare and package baked goods according to customer orders, ensuring timely delivery and high-quality products.
  • Prepare hot and iced beverages, such as coffee drinks, according to customer specifications and presentation standards.
  • Monitor inventory levels, restock supplies, and maintain a clean and organized workspace.
Required Skills and Qualifications

To succeed in this role, you must possess the following skills and qualifications:

  • Excellent verbal and written communication skills.
  • Fluent English language skills with basic knowledge of other languages, if applicable.
  • Ability to work independently and as part of a team, with minimal supervision.
  • Prior experience in customer-facing roles, preferably in the food and beverage industry.
  • Barista skills and experience, particularly with espresso-based coffees.
  • Willingness to participate in on-the-job training and professional development programs.
Benefits

We offer a range of benefits to support your success and well-being, including:

  • A 13th-month bonus equivalent to one month's salary during festive seasons.
  • Reimbursement for dental and health-related expenses, up to a certain limit.
  • Bonuses and rewards based on individual and team performance.
Additional Information

Preferred candidates are those who can start work immediately.

  • Assistant Manager, Customer Experience, Airport Operations Services

    2 weeks ago

    Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Get AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced...

  • Airport Customer Service

    2 weeks ago

    Singapore Airport Services Full time

    **Customer Service Officer (Changi Airport)** - 6 days work week, rotating shift - Basic $2,500 - $2,800 + Shift allowance Avg $300-$400 + Overtime Pay **Benefits** - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Job Requirements** - Diploma holder - No experience needed as training is provided Oversee and lead a...

  • Customer Care Specialist

    2 weeks ago

    Singapore JJ CONSULTING SERVICES Full time

    Our client is a global leader in gateway services, who is seeking to recruit a **Customer Care Specialist (Airport)**. This position is based in Singapore. **Customer Care Specialist (Airport)** **Responsibilities** You will attend to passengers at arrival claims with mishandled and damaged baggage. - Raise reports of mishandled and damaged bags, in...

  • Airport Customer Experience Manager

    1 week ago

    Singapore beBeeCustomer Full time $53,300

    Delivering Exceptional Airport ExperiencesWe are seeking passionate and customer-focused individuals to join our team as Passenger Service Officers at Changi Airport.The successful candidate will be responsible for delivering exceptional service to passengers from check-in through departure.This role offers a unique opportunity to work in a fast-paced...

  • Airport Customer Experience Representative

    2 weeks ago

    Singapore beBeeCustomer Full time $2,600

    Customer Service OfficerThis role presents an exciting opportunity to be part of a dynamic team at Changi Airport, delivering world-class passenger experiences and strengthening the airport's position as a leading global air hub.We are seeking individuals who can work 3-4 days a week, from Monday to Sunday, with flexible schedules between 7am and 7pm or 7pm...

  • Airport Customer Experience Specialist

    5 days ago

    Singapore beBeeAirport Full time $3,000 - $4,500

    Airline Service RepresentativeKey Responsibilities:Welcome passengers and ensure a smooth check-in process.Manage departures to meet customer expectations.Provide assistance to passengers with special needs.Deliver exceptional service in airport lounges.Requirements:Excellent communication skills and a positive attitude.A dynamic individual with a strong...

  • Pharmacy Cashier

    6 days ago

    Singapore AIRPORT PHARMACY PTE. LTD. Full time

    We are looking for enthusiastic and motivated Pharmacy Retail Assistants / Cashiers to join our team and work in a unique environment specialing in Retail Pharmacy. **As a Pharmacy Retail Assistant at Airport Pharmacy, you will be responsible for;** - Recommending and displaying items that match customer needs - Meticulous in handling cash and contactless...

  • Airport Emergency Officer

    2 weeks ago

    Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time $60,000 - $80,000 per year

    Company description: Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG...

  • Airport Customer Experience Officer

    4 days ago

    Singapore beBeeService Full time

    Customer Service Representative We are seeking passionate and customer-focused individuals to join our team as Passenger Service Officers at Changi Airport. In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure. Key Responsibilities: Be well-versed in the lounge's food and beverage...

  • Airport Passenger Experience Specialist

    2 weeks ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Airport Operations Coordinator Job DescriptionJob Title: Airport Operations Coordinator Airport Operations Coordinators play a vital role in ensuring the smooth operation of airport services. Their primary responsibility is to coordinate and supervise the passenger's check-in process, handle service desk activities, and perform pre-flight and post-flight...