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Customer Care Specialist

3 weeks ago

Singapore JJ CONSULTING SERVICES Full time

Our client is a global leader in gateway services, who is seeking to recruit a **Customer Care Specialist (Airport)**. This position is based in Singapore.

**Customer Care Specialist (Airport)**

**Responsibilities**

You will attend to passengers at arrival claims with mishandled and damaged baggage.
- Raise reports of mishandled and damaged bags, in according to the various airline requirements.
- Trace mishandled baggage and keep passengers informed of the tracing status
- Assist passengers with odd size bags
- Answer hotline calls on baggage matters

**Requirements**:

- Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
- Professionalism, Patience and a "People-first" attitude
- Comfortable with shift work

JJ Consulting Services

EA Licence No.: 12C6207