Customer Care Specialist

5 days ago

Singapore beBeeCare Full time $3,500 - $5,500

Job Opportunity: Customer Care Specialist

Our organization is seeking a skilled and dedicated Customer Care Specialist to provide exceptional service and support to our clients.

Key Responsibilities:

  • Answer customer phone calls and respond to enquiries via text and email in a timely and professional manner.
  • Assist with and follow up on customer requests/orders, ensuring seamless communication and resolution.
  • Effectively manage and pick customer orders, meeting efficiency standards.
  • Coordinate with logistics partners to ensure smooth shipping and delivery processes.
  • Utilize internal systems to streamline operations and enhance productivity.
  • Proactively follow up on overdue matters to maintain high-quality service levels.

Benefits of this role include:

  • Opportunities for growth and development within the company
  • Collaborative and dynamic work environment
  • Recognition and reward for outstanding performance

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity

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