
Airport Customer Experience Manager
1 week ago
We are seeking passionate and customer-focused individuals to join our team as Passenger Service Officers at Changi Airport.
- The successful candidate will be responsible for delivering exceptional service to passengers from check-in through departure.
This role offers a unique opportunity to work in a fast-paced airport environment and develop your skills in customer service, problem-solving, and teamwork.
About the Role:
- Key Responsibilities:
- Provide exceptional customer service to passengers during check-in and boarding
- Ensure smooth and seamless departure experiences
- Assist travelers with special needs
- Deliver excellent service in premium airport lounges
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary package
Requirements:
- Excellent communication and interpersonal skills
- Ability to work well under pressure and as part of a team
- Prior experience in customer-facing roles is an asset
How to Apply:
Please submit your updated resume in MS Word format. We regret to inform that only shortlisted candidates will be notified.
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