Strategic Transformation Lead

2 days ago

Singapore beBeeCustomer Full time $80,000 - $120,000

Transformational leadership is required to spearhead a pivotal strategic initiative within the Financial Services sector in APAC. This role will involve collaborating with clients to drive innovative customer service and contact center transformations.

A deep understanding of contact center strategy and operations, particularly in banking, is essential for success. The ideal candidate will have expertise in driving sales growth through digital solutions and be adept at building strong relationships with CXOs.

The key responsibilities of this role include:

Developing and executing sales strategies to penetrate the Digital marketing business across Financial Service customers in APAC.

Proactively shaping deals and working closely with accounts and clients.

Building CXO relationships and creating a business portfolio for customer service and contact center transformation.

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