Guest Services Ambassador

1 week ago

Singapore beBeeHospitality Full time $2,500 - $3,500

Bell Service Attendant

We are seeking a Bell Service Attendant to welcome guests and assist them during their stay. The ideal candidate will be able to provide excellent customer service, work well in a team environment, and have a keen eye for detail.

Key Responsibilities:
  • Ensure that the main entrance glass door is opened for all guests entering and leaving the main lobby
  • Welcome Guests on arrival and assist them during their stay
  • Deliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with Brand standards
  • Assist with long term storage luggage and update related information accurately
  • Show guests to their rooms and explain the amenities and emergency procedures
  • Receive and deliver mail and messages for the hotel and Guests
  • Prepare the lobby information board on a daily basis
  • Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
  • Provide support to the Concierge as required in cases of emergency
  • Provide support at the reception area when there is a queue at the Front Desk
  • Familiarise with procedure of newspaper report and deliver requested newspaper to guestroom in the morning
  • Complete any other reasonable tasks as directed by the Bell Captain

The successful candidate will have excellent communication skills, be energetic and enthusiastic, and have previous experience working within the hotel, leisure, and/or retail sector.

As a valued member of our team, you will enjoy a range of benefits including holiday entitlement, membership to The Hilton Club, and discounts on products and services offered by Hilton Worldwide and its partners.

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