
Client Retention Professional
1 week ago
As a client retention professional, your primary mission is to protect the install base of your clients and drive annual revenue growth by identifying opportunities for upselling, cross-selling, and expanding existing relationships.
You will work in a fast-paced environment where you will develop strong client relationships through consultative selling techniques, leading client software renewal discussions that instill confidence and trust in the value of renewed subscription & support.
Our collaborative sales environment is ideal for professionals who thrive in dynamic settings, working closely with clients to understand their needs, respond to any questions, and show them how our industry-leading solutions can deliver value for their business.
Key Responsibilities
- Drive subscription renewals with clients and channel partners for all software products across a range of industries.
- Develop trusting relationships with clients through excellent communication and empathy skills.
- Understand client needs and identify opportunities to upsell, cross-sell, or expand existing relationships.
- Lead client software renewal discussions that instill confidence and trust in the value of renewed subscription & support.
We offer an excellent onboarding process and a learning culture that sets you up for success. Our team is comprised of bright minds and keen co-creators who are always willing to help and be helped. You will have the opportunity to apply your passion to work that drives results and compels clients to invest in our products and services.
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