Employee Retention Specialist

2 weeks ago

Singapore beBeeRetention Part time $40,000 - $60,000

About This Role:

We are seeking a highly skilled Employee Retention Specialist to play a vital role in our exit management process. As an Engagement Specialist, you will be responsible for conducting telephonic exit interviews with employees who have resigned from client organizations.

Main Responsibilities:

  • Conduct thorough and engaging telephonic exit interviews using a standardized format
  • Analyze and summarize the feedback received from employees to identify key trends and areas for improvement
  • Work closely with internal stakeholders to implement strategies aimed at reducing employee attrition
  • Meet daily interview targets while maintaining high-quality standards

Key Skills:

  • Excellent communication, listening, and probing skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and as part of a team
  • High level of professionalism and discretion when dealing with sensitive employee information
  • Previous experience in HR or psychology is preferred

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