Operations Manager

3 days ago


Singapore Singapore Zoo Full time
Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore. The group's vision is to connect visitors with the fascinating world of wildlife through immersive experiences.

The Assistant Manager, Membership Operations will be responsible for overseeing daily Membership Operations, including managing manpower deployment, recruiting staff for peak periods, and conducting training sessions.

  • Manage overall Membership Operations, ensuring seamless delivery of services.
  • Oversee manpower deployment, including monthly rosters and peak period staffing.
  • Recruit part-time/contract staff for peak days and periods, including interns.
  • Support Membership team members' performance appraisal.
Required Skills and Qualifications

We are looking for a dynamic individual with excellent communication and written skills. Relevant experience in the service/tourism industry is preferred, along with proficiency in Microsoft Office applications and CRM+ system.

Able to work in a fast-paced environment, with strong multitasking and time management skills. Willingness to travel to different locations and adapt to changing circumstances.



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