IT Service Delivery Manager

Roles & ResponsibilitiesPARCEL DELIVERY DRIVERS REQUIREDWORK WITH OUR COMPANY TO DELIVER PARCELS TO DIFFERENT AREAS AROUND SINGAPORE.HARDWORKING VALID DRIVING LICENSE HAVE A SMART PHONE ABLE TO SPEAK BASIC ENGLISH SINGAPOREAN ONLY WEST AREAAPPLICANTS INTEREST PLEASE CONTACT 8651 9966 VIA WHATSAPPTell employers what skills you haveCustomer Service...

About the opportunity **Responsibilities**: - Own and implement end-to-end customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. - Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. - Analyze campaign...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

Roles & ResponsibilitiesYou are responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous...

Roles & Responsibilities5 day work weekLocation : Buona VistaService Delivery ManagerJob OverviewThe Service Delivery Manager plays a critical role in leading the service delivery team to provide high-quality IT services to support educational institutions and initiatives. This role ensures seamless service delivery, manages service level agreements (SLAs),...

Job Title: Service Delivery Manager Location: Singapore **Job Overview** Bottomline Technologies is looking for an enthusiastic Service Delivery Manager to lead a team of SWIFT and Application consultants across Singapore, Malaysia, Indonesia, Thailand and India, coordinating the implementation, upgrade and training of Bottomline solutions. The Service...

**RESPONSIBILITIES & TASKS**: - The ownership and accountability for delivery of Service - The support, development, and maintenance of MPS program standards (i.e. print policy, operations manual, - billing etc.) as defined by the Statement of Work - Providing a focus for SLA management and Customer satisfaction across the applicable Customer Sites. -...

Roles & ResponsibilitiesWe are looking for an IT service professional with customer and serviceorientation and proven working experience. Service Delivery Manager's duty isto facilitate the planning, timely execution, and delivery of all relevant projects,on budget and within scope, in accordance with business priorities. In thisposition, you will be the...

Strong hands-on knowledge of ITIL disciplines - Strong on Microsoft Excel & PowerPoint and ITSM tools like ServiceNow - ITIL V3 Foundation certified - Experienced in a large-scale of incident & problem management, escalation procedures and related communication processes - Change Management: o Ensure Change Requests meet the standard of quality information,...

Job Descriptions - Overseeing a range of functions to facilitate the delivery of superior services to the end-users. - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Providing accurate and regular reports to the management on performance...

Roles & ResponsibilitiesResponsibilitiesLead and drive the service delivery for assigned accounts Accountable for the success of projects implementation for assigned contracts Manage and communicate with key holders on daily operational support Monitor and ensure SLAs are met, issues escalated and prioritized Act as the point of contact for service...

Roles & ResponsibilitiesNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people....

Roles & ResponsibilitiesHandle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team and operation cost Manage partners Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and SLA reporting Track cost and drive cost...

Roles & ResponsibilitiesSkills Requirement •Bachelor's degree in Information Technology, Computer Science, Engineering or similar areas. •15+ years of experience in IT with 8+ years in Delivery Management •Prior experience in managing multi-ethnic, multi-geo teams. •Experience managing delivery in BFSI domain, Retail Banking and Payments exposure...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Roles & ResponsibilitiesService Delivery Manager's role will be client facing and the successful candidate will be tasked with managing the customer relationship and daily operation run for our key clients.RESPONSIBILITIES1. Build relationships with customer and be the single point of contact for all service-related matters associated with the account and/or...

Roles & ResponsibilitiesKey Responsibilities:Lead, manage, and mentor a team of at least 5 members (Level 1 & Level 2). Oversee sub-contractor management. Manage and track IT assets. Develop and implement preventive maintenance programs. Coordinate and manage maintenance schedules, change requests, service requests, and repairs. Ensure compliance with...

Roles & ResponsibilitiesKey Responsibilities:Lead, manage, and mentor a team of at least 5 members (Level 1 & Level 2). Oversee sub-contractor management. Manage and track IT assets. Develop and implement preventive maintenance programs. Coordinate and manage maintenance schedules, change requests, service requests, and repairs. Ensure compliance with...

Full Time - Post Date: October 4, 2021 18214 **Responsibilities**: - The Service Delivery Manager (SDM) is responsible for managing all aspects of day-to-day operational Service Support - SDM will work closely with all operational areas of their assigned accounts/business units, in particular with all lines of Service. - Ensure Incident Management...