Technical Account Strategist

22 hours ago


Singapore GLINTS SINGAPORE PTE. LTD. Full time

Company Overview

GLINTS SINGAPORE PTE. LTD. is a reputable organization seeking an experienced Technical Account Strategist to join our team.

About the Role

The Technical Account Strategist will play a vital role in managing customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues.

Key Responsibilities:

  • Customer Relationship Management: Develop and maintain strong relationships with customers, understanding their technical needs and providing support and solutions.
  • Site Deployments: Collaborate with customers to ensure successful site deployments, identifying and resolving any technical issues that may arise.
  • Troubleshooting: Troubleshoot technical issues promptly and efficiently, ensuring minimal disruption to customer operations.
  • Customer Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional service and support.

Requirements

To be successful in this role, you will need:

  • Experience: Proven experience in customer success or technical account management, preferably in a similar industry.
  • Technical Background: Strong background in software development or technical support.
  • Communication Skills: Excellent communication, problem-solving, and project management skills.
  • Service Orientation: A service-oriented mindset with a focus on delivering exceptional customer experiences.

What We Offer

In return for your expertise and dedication, we offer a competitive salary and benefits package, including:

  • Salary: $80,000 - $120,000 per annum, depending on experience.
  • Benefits: Comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
  • Growth Opportunities: Opportunity to grow and develop your career within our dynamic organization.

How to Apply

If you are a motivated and experienced Technical Account Strategist looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].



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