Client Operations Director

7 days ago


Singapore This is an IT support group Full time

PIMCO is a global leader in active fixed income with deep expertise across public and private markets.

We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets.

Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility, and Excellence.

We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader, and trusted advisor to our clients.

The APAC Client Operations team is a newly created team in the region for PIMCO. The team will work closely with the Client Management teams to provide exceptional operational servicing to our clients, enabling the Client Management teams to focus on relationship management and business development with our clients.

The Client Operations team will be comprised of individuals who can bring a combination of deep operational experience and a passion for client servicing.

The ideal candidates for this team will be those who can understand client requirements, apply expert knowledge to leverage PIMCO's global operating model for solutions, and provide these back to our clients.

The Role

The Client Operations Manager will be responsible for coordinating portfolio events and managing client queries. This includes attending meetings with Clients, Account Managers, Account Associates, and Transition team members to understand and document client requirements for new separately managed account setups, custodian transitions, in-kind transfer events, investment benchmark changes, new market openings, trading counterparty changes, and separately managed account terminations.

The Client Operations Manager will act as a central point of coordination across PIMCO teams involved with portfolio events and providing the client with a central point of contact to manage queries.

This role requires excellent communication skills, the ability to adapt communication style to different internal and external audiences, and strong analytical and problem-solving skills.


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