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Dining Operations Director

2 weeks ago

Singapore beBeeManagement Full time $40,000 - $55,000
Restaurant Manager Position

We are seeking a highly experienced and skilled Restaurant Manager to oversee our Italian dining experience. The ideal candidate will have a proven track record of delivering exceptional service, managing daily operations, and motivating a dynamic front-of-house team.

Key Responsibilities:

  • Oversee restaurant operations for seamless guest experiences.
  • Lead and motivate the front-of-house team to deliver outstanding customer service.
  • Liaise with staff, suppliers, and guests in English and Italian, ensuring effective communication.
  • Maintain knowledge of Italian cuisine, wines, and dining etiquette to provide expert recommendations.
  • Manage reservations, guest flow, and seating for efficient service delivery.
  • Collaborate with kitchen and bar teams on menu consistency and coordination.
  • Handle customer feedback professionally and resolve issues promptly.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Assist in inventory management, cost control, and budgeting to drive business growth.
  • Monitor key performance indicators, staff productivity, and guest satisfaction to inform strategic decisions.

Requirements:

  • Proven experience as a Restaurant Manager or similar hospitality leadership role.
  • Fluency in Italian and English (written and spoken).
  • Strong leadership and interpersonal skills with a focus on delivering exceptional customer experiences.
  • Deep understanding and appreciation of Italian food, culture, and service standards.
  • Ability to multitask, problem-solve, and remain calm under pressure.
  • Proficient in POS systems, reservations software, and basic business reporting.
  • Availability to work evenings, weekends, and holidays as required.