Dining Operations Director

7 days ago

Singapore beBeeHospitality Full time
Restaurant Leadership Opportunity

Overview:

The ideal candidate for this position will have a proven track record of success in senior leadership roles within high-end or fine dining establishments.

They will be responsible for overseeing all aspects of restaurant operations, ensuring top-tier service and smooth workflow.

  • Lead and train the team to maintain service excellence and operational standards.

  • Monitor in-line operations and address issues promptly.

  • Drive continuous improvement through guest feedback and internal reviews.

  • Handle guest complaints with professionalism and follow up on resolution.

  • Coordinate closely with other departments for seamless service.

  • Participate actively during peak periods, special events, and busy days.

  • Plan staff schedules and manage resources based on occupancy, events, and promotions.

  • Ensure team compliance with SOPs and service standards through regular training and assessments.

  • Collaborate on menu planning and service strategy with F&B Manager and Executive Chef.

  • Promote restaurant offerings and implement guest and team incentives to boost revenue.

  • Monitor departmental KPIs and P&L performance, reporting to F&B Manager.

  • Control costs while maintaining high standards in service and cleanliness.

  • Lead recruitment, onboarding, and development of new team members.

  • Uphold health, safety, and hygiene standards across all operations.

  • Support broader hotel goals and align team performance with business objectives.

Requirements:

  • Minimum 10 years' experience in senior leadership roles within high-end or fine dining establishments.

  • Previous experience in Michelin-starred restaurants is highly preferred.

  • Strong business acumen and proven track record in revenue and cost management.

  • Excellent interpersonal and communication skills with the ability to lead and inspire teams.

  • Deep passion for food, service, and hospitality with knowledge of the latest culinary and service trends.

  • Meticulous attention to detail and strong understanding of fine dining service etiquette.

Benefits:

Competitive salary and bonus structure.

Opportunities for professional growth and development.

Collaborative and dynamic work environment.

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