
Dining Services Director
3 days ago
Job Summary
This role is responsible for leading the dining team to provide exceptional customer experiences.
- Ensures a pleasant and memorable dining experience for guests.
- Monitors the cleanliness, safety, and maintenance of Dining areas.
- Provides guidance on menu options and assists with menu selections.
- Trains staff to meet high standards of excellence.
- Completes opening and closing duties in a timely manner.
- Coordinates food service between kitchen and dining staff.
- Verifies guest satisfaction with each course and beverages served.
- Presents accurate final bills to guests and processes payments.
Key Responsibilities
- Supervise staff performance and contribute to their growth and development.
- Collaborate with kitchen staff to ensure seamless food service operations.
- Implement effective procedures for maintaining cleanliness and organization in the Dining area.
- Develop strategies to improve customer satisfaction and retention.
- Stay up-to-date with menu offerings and make recommendations to enhance the dining experience.
Requirements and Qualifications
- Excellent leadership and communication skills.
- Proven track record of delivering high-quality customer experiences.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and adaptability skills.
- Knowledge of menu items and preparation methods.
- Ability to maintain confidentiality and handle sensitive information.
Benefits
- Competitive compensation package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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