Global IT Service Delivery Director
9 hours ago
About the Role:
We are seeking a seasoned professional to lead our Global IT Service Delivery team as a Director. As a key member of our organization, you will be responsible for overseeing the end-to-end delivery of our IT services to clients worldwide.
The ideal candidate will have a proven track record in managing large-scale service delivery projects, with expertise in aligning service delivery with contractual agreements and compliance requirements. You will be responsible for monitoring contract performance, identifying areas for improvement, and implementing strategies to enhance service quality and efficiency.
Your focus will be on delivering exceptional client satisfaction, ensuring timely and cost-effective service delivery, and fostering strong relationships with clients and internal stakeholders. You will also play a crucial role in developing and maintaining reporting mechanisms to track service delivery KPIs and provide regular updates to senior management.
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
What We Offer:
- A competitive estimated salary range of $120,000 - $180,000 per year
- Ongoing training and development opportunities
- A dynamic and collaborative work environment
- The chance to work with a global leader in the IT industry
Requirements:
- Advanced demonstrated experience in managed services and/or support services environments
- Expertise in service delivery alignment with contractual agreements and compliance requirements
- Proven track record in managing large-scale service delivery projects
- Strong leadership and management skills to lead a team of professionals
- Excellent communication and problem-solving skills
-
Deputy director, service delivery
1 week ago
Singapore This Is An IT Support Group Full time(What the role is) Oversee implementation and growth of effective services and initiatives that meet the needs of service users effectively and efficiently. (What you will be working on) Support Director in leading division and collaborating with other NCSS divisions to achieve better outcomes for persons who use social services, so that these service users...
-
Senior Legal Director
2 weeks ago
Singapore Delivery Hero Full timeJob OverviewDream job for experienced lawyers seeking to spearhead legal strategy in a leading food delivery company!About UsDelivery Hero is a global food delivery powerhouse with operations in 11 APAC markets and 6 Central/Northern European markets. We're looking for a seasoned Senior Legal Director to oversee our Governance, Risk Management, and...
-
Service Delivery Director
5 days ago
Singapore Thermo Fisher Scientific Full timeWe are seeking a highly experienced Service Delivery Director to lead our service operations in Southeast Asia and Taiwan. This is an excellent opportunity for a seasoned professional to join Thermo Fisher Scientific and drive the growth of our managed services business in this region.The successful candidate will be responsible for leading a team of service...
-
Regional Product Delivery Director
5 days ago
Singapore Global Payments Asia-Pacific(Hong Kong Holding)Limited Singapore Full timeAs a Regional Product Delivery Director at Global Payments Asia-Pacific(Hong Kong Holding)Limited Singapore, you will play a pivotal role in driving the success of our payments solutions for credit, debit, prepaid, and merchant services.The company is responsible for enabling millions of people to move money between buyers and sellers globally. Our team...
-
Service Delivery Director
2 days ago
Singapore Singtel Full timeNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...
-
Sales director
5 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeSales Director (Global Expansion) ID:36013 10,000 SGD ~ 20,000 SGD East 5 days agoOverview 10,000 SGD ~ 20,000 SGD IT/Telecommunications Job Description Our Client is a global service delivery company focusing on data centre service delivery, physical IT equipment services and commissioning, comprehensive cabling, on-site support, warehousing, and...
-
Sales director
4 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeSales Director (Global Expansion) ID:36013 10,000 SGD ~ 20,000 SGD East 5 days ago Overview10,000 SGD ~ 20,000 SGD IT/Telecommunications Job DescriptionOur Client is a global service delivery company focusing on data centre service delivery, physical IT equipment services and commissioning, comprehensive cabling, on-site support, warehousing, and...
-
Senior director, service implementation
1 week ago
Singapore This Is An IT Support Group Full timeWe are looking for a Senior Director for the APAC region to join our Library Software Professional Services Team. This is an amazing opportunity to work on Clarivate Library Software like Alma, Primo, Polaris, Vega. The Senior Director will have approximately 3 direct reports with a whole team size of about 20 people, and is reporting to the VP of Service...
-
Senior director, service implementation
3 days ago
Singapore This Is An IT Support Group Full timeWe are looking for a Senior Director for the APAC region to join our Library Software Professional Services Team. This is an amazing opportunity to work on Clarivate Library Software like Alma, Primo, Polaris, Vega. The Senior Director will have approximately 3 direct reports with a whole team size of about 20 people, and is reporting to the VP of Service...
-
IT Service Delivery Executive
1 week ago
Singapore HORIZON GLOBAL SERVICES PTE. LTD. Full timeHORIZON GLOBAL SERVICES PTE. LTD. is a leading provider of IT services, and we are seeking an experienced Service Delivery Manager to join our team.Job Description:As a Service Delivery Manager, you will be responsible for managing client relationships, overseeing service operations, and ensuring the successful delivery of IT services according to Service...
-
Service Delivery Director
9 hours ago
Singapore Careers@Gov Full timeJob Description:Overview:Careers@Gov is seeking a Service Delivery Director to lead the development and growth of effective services and initiatives that meet the needs of service users in various subsectors. The ideal candidate will oversee the implementation of strategies and plans to address identified needs and gaps, partnering with social service...
-
Global director, lng
4 days ago
Singapore S&P Global Full timeAbout the Role: Grade Level (for internal use): 13Global Director, LNG The Global Director, LNG leads a global team producing price assessments, market-related news and analysis, and deep customer engagement for the LNG markets around the world. The leader in this role is responsible for providing leadership and focus to the LNG agenda as we strive to...
-
Service delivery director
2 weeks ago
Singapore NCS Hong Kong And Singapore Full timeNCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and...
-
Global director, lng
2 weeks ago
Singapore S&P Global Full timeAbout the Role: Grade Level (for internal use): 13 Global Director, LNG The Global Director, LNG leads a global team producing price assessments, market-related news and analysis, and deep customer engagement for the LNG markets around the world. The leader in this role is responsible for providing leadership and focus to the LNG agenda as we strive to...
-
Global Fund Services Director
3 weeks ago
Singapore Alter Domus Full timeAbout Alter DomusWe are Alter Domus, a leading provider of fund services. Our mission is to deliver exceptional client experiences through our team of experts.The RoleWe are seeking a highly skilled Global Fund Services Director to join our team. The successful candidate will be responsible for leading our client relationship management efforts, ensuring...
-
Digital Services Delivery Director
1 week ago
Singapore T-SYSTEMS SINGAPORE PTE. LTD. Full timeAbout the RoleWe are seeking an experienced Digital Services Delivery Director to lead our digital services delivery team in Singapore. In this role, you will be responsible for overseeing the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.Main Responsibilities:Service Delivery Leadership: Drive...
-
Strategic Service Delivery Director
6 days ago
Singapore NTT Full timeAbout the RoleWe are seeking an experienced Strategic Service Delivery Director to join our team at NTT DATA.Job SummaryThe successful candidate will be responsible for managing a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service. This includes overseeing the day-to-day...
-
Director - delivery, asean
2 weeks ago
Singapore Industrial And Financial Systems Full timeIFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service. At IFS, we're flexible, we're innovative, and...
-
Global process delivery professional ii
4 days ago
Singapore This Is An IT Support Group Full timeBecome a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks...
-
Service delivery director
3 days ago
Singapore NCS Hong Kong And Singapore Full timeNCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and...