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Operations and Insights Director
7 days ago
The Senior Manager of Indoor Attractions Analytics is responsible for leading the development and implementation of analytics initiatives to drive data-driven decision-making and optimize profitability within indoor attractions. This position requires strong analytical skills, experience in managing budgets and conducting financial analysis, and proficiency in data analysis and visualization tools.
Main Duties & Responsibilities- Operations Planning and Financial Monitoring: Develop and manage budgets for IA operations, track and analyze attractions performance metrics, and conduct regular financial analysis to assess the financial health of IA operations.
- Report and Analyze Key Performance Metrics: Utilize data visualization tools to present data in a clear and concise manner for easy interpretation, track and analyze attractions performance metrics to identify trends, patterns, and areas for improvement.
- Guest Feedback and Consumer Insights: Work closely with the Group Insights team to implement surveys and consumer insights related to IA experiences, provide actionable insights to drive improvements in IA offerings and operations.
- Projects and Operational Support: Drive and coordinate projects for IA improvements, working with internal and external stakeholders to identify and implement enhancements.
- Degree in Business Administration, Finance, Economics, Statistics, or a related field.
- Minimum 5-7 years of experience in business planning and analytics, preferably in the entertainment, tourism, or hospitality industry.
- Proven experience in management of budget, forecast, and analyzing operational and financial data to drive insights and improvements.
