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Assistant Director to Deputy Director, Analytics

2 weeks ago

Singapore This is an IT support group Full time

What the role is

  • Oversee compilation, analysis and reporting of key tourism statistics, ensuring that communication of tourism performance outcomes and delivery of insights are done in a timely manner.
  • Ensure that data and research are translated into actionable and meaningful insights that guide both internal teams and external industry stakeholders, with the objective of driving data-driven decision making across the organisation.
  • Liaise and coordinate with information agencies across Whole-of-Government (WOG).
  • Fulfil analytics deliverables and, where applicable, data partnerships with external stakeholders.

What you will be working on

  • Lead, manage and drive data cleaning, exploration, compilation and analysis to derive insights and support business outcomes related to STB’s key tourism performance measures including Visitor Arrivals, Tourism Receipts, and Hotels Stats.
  • Direct and coordinate data collection and analytics strategies, analyzing data collected from both quantitative and qualitative methods to generate evidence-based insights that will help drive business decisions. This includes performing data wrangling and transformation to prepare raw data into analysis-ready formats, applying statistical/analytical methods to extract insights from data, and utilizing data visualization tools to communicate findings effectively.
  • Deliver relevant tourism performance insights to stakeholders.
  • Monitor and lead a team on regular reporting, publications, and data requests from stakeholders, maintaining key databases from which analysis is drawn.
  • Oversee all aspects of project management, ranging from contract and vendor management to end-to-end data operations, including fulfilling the data custodian role of ensuring good quality data, enhancing existing datasets and dashboards.
  • Collaborate with cross-functional teams, including product managers, data scientists/engineers, and business stakeholders, to integrate and deploy models and dashboards into analytics platforms.
  • Provide data advice and support to internal (within STB) and external (WOG, industry) stakeholders as relevant, including assessing economic contributions from major tourism projects.
  • Collaborate with internal and external stakeholders to gather intelligence on emerging issues and provide actionable insights.
  • Provide effective leadership and guidance to the Analytics and Insights team in operational data analytics, including synthesizing results and ensuring data accuracy and alignment with organisational outcomes, and communicating findings to stakeholders.
  • Grow a high-performance analytics team.
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