Weekend Education Specialist

1 week ago


Singapore beBeeEducationLead Full time $4,500 - $6,000

Role Description

Job Overview

We are seeking a dedicated and dynamic Weekend Education Lead to join our team. This is an exceptional opportunity to develop skills in teaching, marketing, and administration while prioritizing customer satisfaction and student success.

Key Responsibilities
  • Teaching Support and Customer Service:
    • Relief English and Chinese classes when required.
    • Respond to customer inquiries via email, messaging platforms, and social media.
    • Address customer concerns and provide accurate, timely solutions to build and maintain customer satisfaction.
    • Manage and resolve customer complaints professionally, escalating issues when necessary.
    • Record and update customer interactions in the CRM system.
  • Marketing Support:
    • Assist in executing digital marketing campaigns, including creating and scheduling social media posts.
    • Monitor and engage with customers on social media platforms to enhance brand visibility.
    • Conduct basic research for market trends, competitors, and audience engagement strategies.
    • Support the creation of simple marketing materials such as newsletters, flyers, and basic graphics.
  • Administrative Tasks:
    • Maintain accurate records of customer queries and sales leads.
    • Assist in managing online advertising responses and coordinating follow-ups.
    • Provide regular updates and reports on customer feedback and campaign results.


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