Fine Dining Establishment Leader

7 days ago


Singapore Cutting Edge Recruitment Full time
Key Responsibilities

Operational Excellence:
* Oversee the daily operations of the restaurant to ensure smooth and seamless service, contributing to an exceptional dining experience.
* Ensure that food quality, service standards, and ambiance meet the restaurant's high expectations.
* Develop, implement, and continually refine Standard Operating Procedures (SOPs) to drive performance and improve guest satisfaction.
* Monitor restaurant cleanliness and hygiene, ensuring compliance with health and safety regulations at all times.

Team Leadership and Development:
* Recruit, train, and manage a high-performing team that embodies the restaurant's culture of excellence.
* Conduct regular performance evaluations, offer constructive feedback, and create staff development programs to enhance skills.
* Inspire and motivate the team to deliver exceptional service while consistently upholding brand standards.

Guest Experience and Relationship Management:
* Deliver personalized, memorable dining experiences, with a special focus on handling VIP guests with discretion and care.
* Actively engage with guests, respond to feedback promptly, and build long-term relationships to ensure loyalty.
* Oversee guest reservations, preferences, and special requests to elevate overall satisfaction.

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