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Digital Banking Activation Specialist
3 weeks ago
Digital Banking Specialist - Activation Support
- This role is a fantastic opportunity to participate in our digital activation initiative and support Client Advisors in assisting clients with digital banking activation and platform usage.
- Support Client Advisors in participating in the digital activation initiative by providing assistance with client onboarding and ensuring seamless transition into our digital banking platforms.
- Work closely with team leaders to deliver exceptional client experiences through proactive communication, timely follow-up, and professional market interaction.
- Follow up promptly and professionally with markets and clients for any enquiries or concerns.
- Build strong relationships with Client Advisors and Marketing Team Heads to drive business growth and enhance client satisfaction.
- A background in banking, finance, or communications, with a focus on customer-centric skills and attention to detail.
- Flexibility to work in shifts as needed and adapt to changing business requirements.
- Proficiency in speaking English and Mandarin, with excellent written and verbal communication skills.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional client experiences, we encourage you to explore this exciting opportunity.