Regional Operations Specialist

16 hours ago


Singapore Monee Full time

Regional Operations Specialist - Digital Banking
Responsibilities
Design and develop key banking operational processes to deliver superior customer experience.
Track and monitor operation performances across key customer interactions.
Conduct root cause analysis to identify quality and productivity improvement areas.
Develop programs and policies to improve key customer & operational metrics.
Drive and manage improvement projects to current customer-related systems and processes.
Streamline standard operating procedures.
Requirements
A Bachelor’s Degree in Finance, Commerce, Accounting or Business equivalent
1-2 years working experience is preferred, fresh graduates are welcomed to apply
Experience in process improvement projects, preferably in



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