Senior Customer Experience Designer
6 days ago
This Is An IT Support Group is looking for a Senior Customer Experience Designer to develop and implement customer experience initiatives.
The successful candidate will have a strong customer-centric outlook, with at least 3 years' experience in projects or consultancy work in/with the Public Service, preferably in the area of customer experience and service design.
Detailed-oriented and analytical, with strong communication and interpersonal skills to engage both internal and external stakeholders.
- Develop roadmaps and implement CX initiatives to guide business units on customer experience delivery design.
- Identify synergies in customer journeys across divisions and opportunities for integration, facilitating cross-functional collaboration to create seamless service experiences.
-
Customer Experience Design Lead
2 days ago
Singapore This is an IT support group Full timeJob OverviewThis is an IT support group, seeking a skilled Customer Experience Design Lead to join our team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...
-
Senior Service Operations Manager
6 days ago
Singapore Customer Labs Full timeAbout Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...
-
Senior Customer Experience Strategist
5 days ago
Singapore National Library Board Full timeAbout the RoleThe Land Transport Authority is seeking a Senior Customer Experience Strategist to join our dynamic team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy and designing exceptional customer experiences.Key ResponsibilitiesDesign and implement customer experience strategies...
-
Executive, Customer Service
7 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Experience Design Director
3 days ago
Singapore Apt Resources Full timeApt Resources is currently seeking a seasoned professional to lead the transformation of passenger experience in the airlines industry. As a Senior Manager Product and Service Development, you will play a pivotal role in shaping the airline's vision into actionable product and service concepts. The ideal candidate will have over 10 years of experience in...
-
Senior Manager Customer Experience Design
4 days ago
Singapore Apt Resources Full timeApt Resources is currently seeking a highly skilled and experienced Senior Manager Customer Experience Design to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Customer Experience Design, you will play a crucial role in transforming the airline’s vision into actionable product and service...
-
Senior Product Designer • Singapore Asia Pacific
11 hours ago
Singapore SENIOR SPIRIT OF ROSELLE PARK Full timeAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts,...
-
Customer Experience Strategist
6 days ago
Singapore This Is An IT Support Group Full timeAt This Is An IT Support Group, we're expanding our Customer Experience Office and seeking skilled service experience designers to join our dynamic team.The ideal candidate will play a vital role in shaping our customer experience strategy, working closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...
-
Customer Experience Strategist
6 days ago
Singapore This Is An IT Support Group Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our dynamic team at This Is An IT Support Group. As a key member of our Customer Experience Office, you will play a vital role in shaping LTA's customer experience strategy and facilitating data-driven decision making.About the RoleYou will work closely with senior leaders...
-
Senior Life Enrichment Specialist
6 days ago
Singapore Sunrise Senior Living Full timeAbout UsSunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.We are committed to providing a work environment that fosters a sense of community and teamwork, where our team...
-
Customer Experience Strategist
2 days ago
Singapore National Library Board Full timeAbout the Role:The Customer Experience Office is expanding, and we are looking for skilled service experience designers to join our dynamic team. As a Service Experience Designer, you will play a vital role in shaping LTA's customer experience strategy. You will work closely with senior leaders and teams to design, implement, and elevate customer experience...
-
Experience Design Manager
2 days ago
Singapore This is an IT support group Full timeJob DescriptionWe are seeking a highly skilled Experience Design Manager to join our Customer Experience Office. In this role, you will be responsible for designing, implementing, and elevating customer experience in our products, services, and infrastructure.You will work closely with senior leaders and teams to develop roadmaps and implement CX initiatives...
-
Senior User Experience Designer
6 days ago
Singapore Wipro Technologies Full timeKey ResponsibilitiesAs a Senior or Lead Service Designer at Wipro Technologies, you will play a critical role in delivering high-quality service design solutions that meet our clients' needs.You will work collaboratively with cross-functional teams to conceptualize and define methodologies to solve client challenges, map user journeys, and prepare,...
-
Service Experience Design Leader
4 days ago
Singapore This Is An IT Support Group Full timeThe Customer Experience Office is expanding, and we are looking for enthusiastic and skilled service experience designers to join our dynamic team.As a service experience designer, you will play a vital role in shaping LTA's customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience...
-
Senior Care Coordinator
5 days ago
Singapore Sunrise Senior Living Full timeAbout the RoleAt Sunrise Senior Living, we are committed to providing the highest quality care and services to our residents. As a Senior Care Coordinator, you will play a vital role in ensuring that our residents receive the best possible care. This includes building meaningful relationships with residents and their families, providing assistance with daily...
-
Experience Design Blueprint Developer
2 days ago
Singapore This is an IT support group Full timeJob Summary:The Experience Design Blueprint Developer will be responsible for developing clear experience design blueprints that inform customer experience strategies and drive business decisions. As a key member of our team, you will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products, services,...
-
Customer Experience Strategist
3 days ago
Singapore National Library Board Full timeAbout the Role: We are seeking a seasoned Customer Experience Strategist to join our dynamic team. The ideal candidate will possess strong analytical skills, business acumen, and excellent communication abilities.In this role, you will play a key part in driving business growth through data-driven decision making and customer-centric initiatives. You will...
-
Customer Experience Strategist
2 days ago
Singapore This is an IT support group Full timeJob Description:The Customer Experience Office is seeking a talented Customer Experience Strategist to join our dynamic team. In this role, you will play a vital part in facilitating data-driven decision making and shaping the company's customer experience strategy.Key Responsibilities:Data analytics & customer insightsDevelop and implement customer...
-
Senior Executive, Customer Experience
7 days ago
Singapore Yue Hwa Chinese Products (Singapore) Full timeGet AI-powered advice on this job and more exclusive features. Established in 1959 in Hong Kong, Yue Hwa Chinese Products has a rich 65-year history and stands as Singapore's only major department store specializing in a wide array of Chinese goods. Conveniently located near Chinatown MRT station, the store combines modern techniques with its historic...
-
Customer Experience Coach
6 days ago
Singapore 3XG PTE. LTD. Full timeJob DescriptionWe are seeking a skilled Customer Experience Coach to join our team at 3XG PTE. LTD. As a key member of our customer service department, you will be responsible for developing and implementing strategies to enhance the overall customer experience.The ideal candidate will have prior experience in the customer service field and possess excellent...