Customer Experience Design Director
2 days ago
Apt Resources is currently seeking a seasoned professional to lead the transformation of passenger experience in the airlines industry. As a Senior Manager Product and Service Development, you will play a pivotal role in shaping the airline's vision into actionable product and service concepts.
The ideal candidate will have over 10 years of experience in translating brand vision into tangible and implementable product and service concepts at a major international airline. They will possess a deep understanding of hospitality processes, procedures, and standards, as well as advanced knowledge of F&B and onboard services.
Key responsibilities include leading research-based design efforts, developing signature service initiatives, and championing excellence in customer experience across all product and service offerings. The successful candidate will also be responsible for working with operations teams to establish engagement standards and defining customer-facing products for each cabin class.
- Translate brand vision into service concepts
- Develop and lead the implementation of service standards and procedures
- Foster collaboration between operational departments
- Oversee cabin crew complement and market trends
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Customer Experience Director
5 days ago
Singapore HelloRide Full timeAbout the Opportunity:HelloRide invites applications for a Customer Experience Director position. In this leadership role, you will be responsible for driving customer experience excellence across our operations in Singapore, Australia, and Hong Kong. Key responsibilities include developing and implementing strategies to enhance customer satisfaction,...
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Creative Design Director
5 days ago
Singapore SWISH DESIGN WORKS Full timeAbout the Role: As a Senior Interior Designer at SWISH DESIGN WORKS, you will be responsible for leading our design teams and contributing to the delivery of exceptional interior design solutions.Key Responsibilities:Oversee design projects from inception to completionDevelop and present creative design solutions to clientsMentor and guide junior...
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Experience Design Director
5 days ago
Singapore Apt Resources Full timeApt Resources seeks an experienced Experience Design Director - Digital to join the team of one of their esteemed clients in the airline industry in the GCC region.In this role, you will lead and manage the Customer Experience Design-Digital team, focusing on designing, implementing, and optimizing digital experiences for customers across various...
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Design Director for Interiors
1 day ago
Singapore DE MAX DESIGN PTE. LTD. Full timeAbout Us:DE MAX DESIGN PTE. LTD. is a leading interior design firm committed to delivering exceptional results in commercial interior design projects.Job Details:Job Title: Interior Design Project Lead.Reports to: Design Director.Location: [Insert location].Responsibilities:Lead commercial interior design projects from conception to completion.Collaborate...
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Customer Experience Director
1 day ago
Singapore Servicenow Full timeRole Summary: We are looking for an experienced Customer Experience Director to lead our most valuable accounts in delivering exceptional customer experiences. This senior leadership role is accountable for accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation...
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Customer Experience Director
1 day ago
Singapore LG H&H Singapore Private Limited Full timeWe are looking for a Customer Experience Director to lead our ecommerce efforts and drive business growth through exceptional customer experiences. As a seasoned professional, you will be responsible for developing and executing ecommerce strategies to improve customer satisfaction, boost conversion rates, and increase revenue.Key Areas of Focus:Develop and...
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Customer Experience Director
2 days ago
Singapore Sinoppel Device Full timeSinoppel Device is seeking a highly motivated Customer Experience Director to lead our customer service team.About the RoleThis position will be responsible for developing and implementing customer service strategies to meet business objectives.The ideal candidate will have minimum 3 years in customer service, including 2 years in a supervisory role, and a...
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Customer Experience Director
5 days ago
Singapore Flintex Consulting Pte Ltd Full timeAbout Flintex Consulting Pte LtdWe are a leading consulting firm dedicated to providing exceptional customer experiences. Our team of experts is passionate about delivering tailored solutions that meet the unique needs of our clients.Job DescriptionWe are seeking an experienced Customer Experience Director to lead our Inside Sales function in Singapore. The...
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Executive, Customer Service
6 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Graphics and Experience Designer
4 days ago
Singapore Design Business Chamber (Singapore) Full timeRoles & ResponsibilitiesAbout the RoleWe are seeking a creative professional in the field of graphic design, social media, and UI/UX to join the chamber. You have a strong command of visual and communication design. You can communicate the underlying concepts and narratives to those around you. You will work alongside stalwarts of the design community and...
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SENIOR INTERIOR DESIGNER
1 day ago
Singapore Swish Design Full timeThe main responsibilities include but are not limited to: Provide design and creative solutions to the project assigned. Present and sell creative solutions to clients. Provide presentation materials when necessary. Support the Project Leader in the projects from beginning to full completion. Monitor design intent progression on site. Provide strategic...
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Senior Graphic Designer
1 day ago
Singapore Ielo Design Full timeielo design is looking for a senior graphic designer, working closely with the creative director & the graphic team to conceptualize, design and execute creative design for commercial projects and communication projects. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda. Having a positive attitude and proactive...
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Interior Designer
1 day ago
Singapore GREATWAY DESIGN & CONSTRUCTION PTE. LTD. Full timeJob Scope: Propose ideas on interior designs and space planning Produce interior design drawings, 3D drawings & quotations Work closely with clients, contractors & suppliers to ensure quality project completion & that timelines are met Involve in site measurement, layout planning & selection of materials Other tasks as assigned by the company's director...
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Supreme Customer Experience Director
4 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeAbout the CompanyThe Supreme HR Advisory PTE. LTD. is a reputable company that values excellent customer service and order management. We are seeking a Supreme Customer Experience Director to lead and manage the order management team, ensuring efficient workflow and high-quality customer service. This role involves developing and implementing order...
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Customer Experience Design Lead
1 day ago
Singapore This is an IT support group Full timeJob OverviewThis is an IT support group, seeking a skilled Customer Experience Design Lead to join our team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...
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Design Director
2 weeks ago
Singapore EDG DESIGN - ASIA PTE. LTD. Full timeRoles & ResponsibilitiesEvaluates project information, confers and corresponds with client representatives in coordination with the Project Manager/Principal to determine project parameters and requirements.Develops design concepts for project(s).- Leads design development of client's interior program through development of photographic image studies.-...
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Design Director
2 weeks ago
Singapore EDG DESIGN - ASIA PTE. LTD. Full timeRoles & ResponsibilitiesEvaluates project information, confers and corresponds with client representatives in coordination with the Project Manager/Principal to determine project parameters and requirements.Develops design concepts for project(s).- Leads design development of client’s interior program through development of photographic image studies.-...
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Senior Customer Experience Designer
5 days ago
Singapore This Is An IT Support Group Full timeThis Is An IT Support Group is looking for a Senior Customer Experience Designer to develop and implement customer experience initiatives.The successful candidate will have a strong customer-centric outlook, with at least 3 years' experience in projects or consultancy work in/with the Public Service, preferably in the area of customer experience and service...
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Customer Experience Director
5 days ago
Singapore ENGINEERINGUK Full timeAbout Our CompanyENGINEERINGUK owns the design, planning, delivery, and operation of all global infrastructure. We're responsible for keeping the cloud running and providing access to our customers. Our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles work...
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Senior Design Professional
5 days ago
Singapore SWISH DESIGN WORKS Full timeCompany Overview: At SWISH DESIGN WORKS, we strive to create innovative and functional interior spaces that exceed our clients' expectations.Job Summary: We are looking for an accomplished Senior Interior Designer to lead our design teams and contribute to the delivery of exceptional interior design solutions.Key Responsibilities:Project Management: Oversee...