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Front Desk Hospitality Expert
3 weeks ago
Welcome guests in a friendly and professional manner, ensuring their stay is memorable and enjoyable. Your role will involve checking guests in and out of the hotel, handling inquiries, requests, and complaints efficiently.
- Answer phone calls, emails, and in-person queries with confidence and poise.
- Manage reservations and room assignments to ensure seamless guest experience.
- Process payments and provide receipts accurately and promptly.
- Keep the front desk area clean and organized, maintaining a high level of professionalism at all times.
- Communicate effectively with other hotel departments to ensure smooth operations.
Essential Qualifications:
High School Diploma or equivalent is required, along with excellent customer service and communication skills. Proficiency in Microsoft Office and hotel management software is also essential. Ability to multitask and work in a fast-paced environment is crucial for success in this role.
Desired Experience:
A minimum of 2 years of experience as a hotel front desk receptionist is preferred. This will enable you to demonstrate your skills and adaptability in a dynamic hospitality environment.
Benefits:
This full-time position offers competitive salary, standard working hours, and accommodation provided. S-Pass is also offered for eligible candidates. Language requirements include being confident and speaking well in either English or Chinese.
Requirements:
To be considered for this opportunity, please submit videos showcasing your skill-set and work experience, as well as a passport copy with validity for at least one year. Police clearance is also required. Please note that no show-money is needed when applying for a working visa to Singapore, and there are no registration fees or sign-up fees associated with this application.
Personal Requirements:
We are seeking happy, confident, outgoing, optimistic, and sane individuals who are passionate about delivering exceptional guest experiences. If you're looking for new opportunities, we encourage you to explore our job listings today